Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Westminster Collection arvostelut

Näytetään kaikki 21,912 arvostelua

Trusted Customer

Feefo Verified

Chatham

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

Could do better

Not as of yet,stop messing people about and get your orders out on time and stop altering despatch dates.

Tuotearvostelut

Ostopäivä: 21/05/2020

Trusted Customer

Feefo Verified

Bexleyheath

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

Item not received

Ref your e-mail of 18th May, This item has not yet been received - I have delayed contacting you because of the difficulties everyone is experiencing. On another matter, I have received the "Battle...

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Bex

The Westminster Collection

6 years ago

Hi there, thank you for taking the time to complete our survey and your patience and understanding at this current time. However, your delivery has exceeded 10 working days, and it appears your order may have gone astray. Please can you advise me if you would like us to issue a replacement delivery or credit you for the goods? As requested, I have ensured your subscription to The Battle of Hastings Silver Coin Collection has been cancelled. Kind regards, Rebecca.

Tuotearvostelut

Ostopäivä: 14/05/2020

Luotettu asiakas

Feefo Verified

6 years ago

Very good service

Tuotearvostelut

Ostopäivä: 18/05/2020

Trusted Customer

Feefo Verified

Portsmouth

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

you are a joke.

Having been informed a pair of jersey silver coins had been reserved and orderded in advance in my account, then told they had been sold to someone else is totally unprofessional and i feel conned...

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Bex

The Westminster Collection

6 years ago

Hi there, thank you for taking the time to complete our survey. I am slightly confused that you feel that you have been advised that your order has been supplied to someone else, as this is not the case. This item is fully allocated as we have reached our maximum order quantity, which at the time would have included your order, which I note you have now cancelled. Please accept my sincere apology for any misunderstanding that has occurred and for the confusion caused and I hope this experience has not caused you to stop collecting. Kind regards, Rebecca.

Trusted Customer

6 years ago

I was told when i contacted yourselfs by phone on 19th may that my order of CXY/V203/0 was now not available which tells me my coins had been allocated to some body else,i then phoned again a hour later and got told the same answer,i confirmed a week before on 11may before the order date on 18th may required to place the order for me,and to pay by Debit card,as per letter sent to me by Stephen R Allen your Chairman. I had done everything correct as per your letter and you did not comply, there was no confusion on my part and the blame is 100% yours,I still have not been given a answer why they were not sent to me in the first place, i was deeply hurt by not getting the coins i had no choice but to cancell all planned orders,as i had lost all trust in the way i had been treated . MG HORN.

Tuotearvostelut

Ostopäivä: 11/05/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

I tried to amendment a payment for a coin after not ticking the instalment box. The response was that it could not amended/re-imbursed despite being with the company for so many years.

Bex

The Westminster Collection

6 years ago

Hi there, thank you for taking the time to complete our survey. Please accept our apologies regarding the inflexibility of our system, as once items are invoiced we would be unable to amend your order to our interest free instalment option, we would have to cancel your order and re-submit selecting the required payment option. Unfortunately as we despatched your order on 01.06.20, your email dated 03.06.20 was received after we had already despatched the goods and therefore unable to rectify this for you via the means stated above. Again, please accept our sincere apologies and thank you again for providing your feedback. Kind regards, Rebecca.

Tuotearvostelut

Ostopäivä: 10/05/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

Excellent

Excellenta

Tuotearvostelut

Ostopäivä: 20/05/2020

Luotettu asiakas

Feefo Verified

6 years ago

very reliable very quick excelent service

Tuotearvostelut

Ostopäivä: 19/05/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

could not be improved.

order was dealt with promptly. excellent service.

Tuotearvostelut

Ostopäivä: 20/05/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

See above.

It has arrived and all is right with the world.

Tuotearvostelut

Bex

The Westminster Collection

6 years ago

Hi there, thank you taking the time to complete our survey and I am sorry your order has got delayed. I can confirm it did leave us on 21st May and normally our deliveries arrive within 3-5 working days, but we do have to allow up to 10 working days before we can chase this up. Please can I ask that you email enquiries@westminstercollection.com if your order has not arrived by tomorrow and we will be happy to look into this for you. Thank you again for letting us know your experience and apologise for any inconvenience this delay haas caused. Kind regards, Rebecca.

Trusted Customer

6 years ago

HAPPY.

Ostopäivä: 19/05/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Westminster Collection:

thankz again

Tuotearvostelut

Ostopäivä: 20/05/2020

Etkö ole saanut arvostelukutsua?

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

The Westminster Collection arvostelut

The Paddington Premium Capsule EditionsLisää arvosteluja tästä tuotteesta (10)Avaa tuotteen verkkosivustoNot received it yet.get a move on.

The Battle of Hastings Silver Coin-BarLisää arvosteluja tästä tuotteesta (18)Avaa tuotteen verkkosivustoI do not want any further part of this collection. Thanks

2020 UK Captain Cook CERTIFIED BU £2Lisää arvosteluja tästä tuotteesta (95)Avaa tuotteen verkkosivustoI have now collected all 3 making the set very pleased with the quality.

Cook Islands 2019 1oz Ceramic Starfish CoinLisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivustodelivery and post took over a week no advanced notice given you could learn alot from royal mint

UK 2020 VE Day £2 BU PackLisää arvosteluja tästä tuotteesta (18)Avaa tuotteen verkkosivustoNo particular comments to make

The Buckingham Palace CommemorativeLisää arvosteluja tästä tuotteesta (74)Avaa tuotteen verkkosivustoGood quality and very fast service

The Buckingham Palace CommemorativeLisää arvosteluja tästä tuotteesta (74)Avaa tuotteen verkkosivustovery beautiful exelance service

The Royal Air Force Gold-plated CoinLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoExcellent quality and design.

2020 UK Captain Cook CERTIFIED BU £2Lisää arvosteluja tästä tuotteesta (95)Avaa tuotteen verkkosivustoStill waiting for it to arrive.

The Buckingham Palace CommemorativeLisää arvosteluja tästä tuotteesta (74)Avaa tuotteen verkkosivustothanks again god save our Queen & King & Milkyway

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?