The Westminster Collection arvostelut

HI there, thank you for completing our survey, we appreciate you taking the time to provide us with your feedback. I am sorry to hear that you are still awaiting delivery of 2 orders, I can confirm that we have despatched your order for the 2020 UK Dinosauria 50p CERTIFIED BU Collection on 09.06.20, which also should have arrived with you by now. Your order for the Official RBL History of WWII Commemoratives is due for despatch on order around 29.06.20. As your previous delivery has also not arrived, please can I ask that you contact us via email at enquiries@westminstercollection.com and confirm your full address, as it appears that we are experiencing delivery issues or potentially have the incorrect address details. If you could also state if a credit or refund is required, this will assist us with resolving this matter quickly and efficiently for you. We will await your email contact. Kind regards, Rebecca.

Hi there, thank you for taking the time to complete our survey. I can confirm that both items have been despatched: Harry Potter - 09.06.20 VE Day - 16.06.20 Our deliveries are expected to arrive within 3-5 working days, but we do have to allow 10 working days for completion, which I note your Harry Potter delivery has exceeded this timeframe. As this is a public forum, please can I kindly ask that you contact us via email, enquiries@westminstercollection.com, please provide your full delivery address to ensure our records are up to date and if you would prefer a replacement or credit, we will investigate this and resolve as instructed. Kind regards, Rebecca.

Hi there, thank you for taking the time to complete our survey. I can confirm we have received items back and refund issued, this return relates to items ordered online on 05.06.20. As you have stated they may have been delivered to the incorrect, I am assuming that you have potentially recently moved address? If this is the case, please note you can now manage your account online via our Help section, so if you wish to re-submit your order, please ensure your account address is also updated :). Again, thank you for taking the time to provide us with your feedback, we appreciate all comments. Kind regards, Rebecca