Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Wendy Wu Tours arvostelut

Näytetään kaikki 5,400 arvostelua

Luotettu asiakas

11 years ago

Initially when I spoke with the gentleman he was polite and helpful when I was…

Initially when I spoke with the gentleman he was polite and helpful when I was only thinking about Wonders of China. When I had decided after receiving a letter from Saga and speaking to my friend...

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Wendy Wu Tours

11 years ago

We are only able to include complimentary chauffer driven transfers to those who upgrade to business class with Air China if they live within 75 miles of London Heathrow, and it is necessary for us to charge a supplement for any who live further. Having said this, we are sorry to hear of any disappointment with the service you received from a member of our team and please be assured all feedback we receive from our customers is always onto our management team for future improvements. Kind regards, Lorraine, Wendy Wu Tours

Ostopäivä: 14/02/2015

Luotettu asiakas

11 years ago

My experience to date with Wendy Tours I was treated with politeness and efficiency.

Ostopäivä: 14/02/2015

Luotettu asiakas

11 years ago

Travel consultant was very helpful and patient. Excellent service.

Ostopäivä: 14/02/2015

Luotettu asiakas

11 years ago

I dealt with Lisa who was very helpful and informative. Had email confirmation fairly soon after…

I dealt with Lisa who was very helpful and informative. Had email confirmation fairly soon after making booking

Ostopäivä: 14/02/2015

Luotettu asiakas

11 years ago

Having only contacted one member of the Wendy Wu team I am pleased with the…

Having only contacted one member of the Wendy Wu team I am pleased with the level of service provided. I hope that this standard is continued when we travel to China.

Ostopäivä: 12/02/2015

Luotettu asiakas

11 years ago

Well organised by Go India. When we arrived back in Delhi there was no information to…

Well organised by Go India. When we arrived back in Delhi there was no information to our flight home the following day. We had to contact them. Liz was extremely efficent. Our only problem was the...

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Wendy Wu Tours

11 years ago

We are sorry to hear your flight to Goa was affected by a delay and that it was necessary for you to contact our agents in India for information about your flight home. We will pass your comments onto them. Thank you for your kind words about Liz and we hope you've returned with many happy and lasting memories of this unforgettable destination. Kindest regards, Lorraine, Wendy Wu Tours

Tuotearvostelut

Ostopäivä: 27/01/2015

Luotettu asiakas

11 years ago

Great support and information provided during booking, felt no rush or that they had anything…

Great support and information provided during booking, felt no rush or that they had anything else to do, resulting in the right booking

Ostopäivä: 12/02/2015

Luotettu asiakas

11 years ago

Friendly staff and easy to book the holiday we wanted.

Ostopäivä: 30/01/2015

Luotettu asiakas

11 years ago

Lisa was efficient and helpful! We are looking forward to our holiday with you! Thank you…

Lisa was efficient and helpful! We are looking forward to our holiday with you! Thank you Lisa!

Ostopäivä: 13/02/2015

Luotettu asiakas

11 years ago

Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had…

Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had a couple of queries when we received the confirmation invoice, including a room preference which had been...

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Wendy Wu Tours

11 years ago

We are dissapointed to hear you have had an issue whilst booking. we do pride ourselves on our customer service so I have given you a call and Left a message with my direct dial. Kindest regards, Junior, Wendy Wu Tours

Ostopäivä: 06/02/2015