Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Wendy Wu Tours arvostelut

http://www.wendywutours.co.uk?utm_source=Feefo&utm_medium=Partnerships&utm_campaign=Business_Page&utm_content=Website

POIKKEUKSELLINEN

Palvelu

4.9

Tuote

4.6

440

479

arviota viimeisen vuoden aikana

Näytetään kaikki 5,409 arvostelua

Luotettu asiakas

11 years ago

Jacky our tour guide was fantastic!

Tuotearvostelut

Ostopäivä: 15/04/2015

Luotettu asiakas

11 years ago

However, the first time we enquired we were given inaccurate information by someone who was…

However, the first time we enquired we were given inaccurate information by someone who was not familiar with the tour we wanted. Instead of trying to give us an answer, she should have referred us...

Lue lisää

Wendy Wu Tours

11 years ago

Thank you for providing your feedback. We are customer orientated and aim to provide a great service at all times. Whist it is dissappointing to hear you were not entirely happy with how your first enquiry was met, we are glad to hear that you received a service more akin to our values during your 2nd enquiry. We hope you have a great trip and would love to hear about your tour upon your return. Kind regards, Junior

Ostopäivä: 28/04/2015

Luotettu asiakas

11 years ago

first time of dealing with Wendy Wu. Questions answered to my satisfaction. No more thoughts until…

first time of dealing with Wendy Wu. Questions answered to my satisfaction. No more thoughts until we experiance the travel arrangements, and final visa etc. Sally

Ostopäivä: 28/04/2015

Luotettu asiakas

11 years ago

The booking was done by Steve in a very efficient and pleasant manner

Ostopäivä: 27/04/2015

Luotettu asiakas

11 years ago

Polit, informative staff who answered queries quickly and efficiently. I

Ostopäivä: 28/04/2015

Luotettu asiakas

11 years ago

High quality

Tuotearvostelut

Ostopäivä: 15/04/2015

Luotettu asiakas

11 years ago

The Guides could not do enough to help and make the trips informative , especially…

The Guides could not do enough to help and make the trips informative , especially local guide Sherry in Beijing.

Tuotearvostelut

Ostopäivä: 15/04/2015

Luotettu asiakas

11 years ago

Exactly what you would expect.

Ostopäivä: 28/04/2015

Luotettu asiakas

11 years ago

Jasvir, our tour guide, was attentive and was able to sort any problems with diet…

Jasvir, our tour guide, was attentive and was able to sort any problems with diet and ill health

Tuotearvostelut

Ostopäivä: 14/04/2015

Luotettu asiakas

11 years ago

Was not called back when I had left a message, was not replied to by…

Was not called back when I had left a message, was not replied to by email, when finally contacted office the dates we wanted had gone, unfriendly attitude of male when booking by telephone.

Wendy Wu Tours

11 years ago

Thank you for taking the time to leave your feedback on the service you have received. We pride ourselves on our high levels of customer service and aim to get back to our customers as soon as possible. If your experience was not in line with our standards we apologise and hope we are able to change your perception with your future interactions with us. If you have any questions please concatct us on: customercare@wendywutours.co.uk Kind regards, Junior

Ostopäivä: 27/04/2015