Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

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Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Wendy Wu Tours arvostelut

Näytetään kaikki 5,421 arvostelua

Valerie

Feefo Verified

Bath

3 years ago

Mitä Valerie sanoi Wendy Wu Tours:

Disappointed and ripped off.

Having chosen to go with Wendy Wu, although it was dearer than Titan, we were horrified when we were told we would have to pay an extra £626.00 for flights from Heathrow. I enquired about flights...

Lue lisää

Ostopäivä: 29/03/2023

Susan

Feefo Verified

3 years ago

Mitä Susan sanoi Wendy Wu Tours:

Professional service made booking stress free.

My booking was handled quickly and professionally, the call handler was knowledgeable and looked at a number of flights so that I could compare flight times and costs .

Ostopäivä: 28/03/2023

Christine

Feefo Verified

3 years ago

Mitä Christine sanoi Wendy Wu Tours:

Extremely helpful and very reassuring regarding my worries

Extremely helpful. This was my first experience using Wendy Wu tours and all my questions were answered fully.

Ostopäivä: 24/03/2023

Luotettu asiakas

Feefo Verified

3 years ago

Early days, but so far so good

Ostopäivä: 16/03/2023

Julia

Feefo Verified

3 years ago

Mitä Julia sanoi Wendy Wu Tours:

Great booking experience

Just booked with Wendy Wu and found their advisors knowledgeable and friendly. Quick to answer the phones, no long waits and easy to book. There was a small discrepancy when the confirmation email...

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Ostopäivä: 22/03/2023

Verena

Feefo Verified

3 years ago

Mitä Verena sanoi Wendy Wu Tours:

Good booking experience

Natasha was the tour operator, contact was by telephone.. She listened carefully to my plans and devised a travel plan that suited me. She was patient and helpful. The follow up of a detailed...

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Ostopäivä: 22/03/2023

Brenda

Feefo Verified

3 years ago

Mitä Brenda sanoi Wendy Wu Tours:

1. When I telephoned the recorded message said £500 off autumn tours but when I enquired Oh not on the one to South Korea. 2. When I made initial enquiries was told just 2 spaces left. Second call...

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Jimmy McLean

Wendy Wu Tours

3 years ago

That's so disappointing to read, Brenda. We'll be in touch with you about this shortly.

Jimmy McLean

Wendy Wu Tours

3 years ago

Thanks for taking the time to speak to me about this. It was very much appreciated. Kind regards, Jimmy, Customer Service Manager

Ostopäivä: 14/03/2023

Gillian

Feefo Verified

3 years ago

Mitä Gillian sanoi Wendy Wu Tours:

Natasha was beyond helpful in planning our trip

Jimmy McLean

Wendy Wu Tours

3 years ago

That's great to hear, Natasha will be delighted! Thanks, Jimmy

Ostopäivä: 14/03/2023

Christine

Feefo Verified

3 years ago

Mitä Christine sanoi Wendy Wu Tours:

Overall, it was a very good booking experience

It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful.. Only negative point was, 3 days before speaking to the agent, I'd completed...

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Jimmy McLean

Wendy Wu Tours

3 years ago

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Ostopäivä: 13/03/2023

Helen

Feefo Verified

3 years ago