Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

WarmeHaus Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Quick delivery

Tuotearvostelut

Ostopäivä: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Lue lisää

Tuotearvostelut

Ostopäivä: 05/02/2019

1

Luotettu asiakas

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Luotettu asiakas

7 years ago

Thank you for your acknowledgement.

Tuotearvostelut

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Ostopäivä: 29/01/2019

0

Luotettu asiakas

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Lue lisää

Ostopäivä: 04/01/2019

1

Luotettu asiakas

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Ostopäivä: 27/12/2018

0

TC

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Tuotearvostelut

Ostopäivä: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Great Product, great price

Ostopäivä: 20/12/2018

0

TC

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Good info

Recommended

Tuotearvostelut

Ostopäivä: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Lue lisää

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Tuotearvostelut

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Ostopäivä: 10/12/2018

0

TC

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi WarmeHaus:

Excellent service

Superb quick service

Tuotearvostelut

Ostopäivä: 10/12/2018

0

WarmeHaus arvostelut

Bergen 1800 x 500mm Straight Chrome Heated Towel RailLisää arvosteluja tästä tuotteesta (3)Avaa tuotteen verkkosivustoNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailLisää arvosteluja tästä tuotteesta (4)Avaa tuotteen verkkosivustoAll ready have.no more to say!!!

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Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoGood product and fast service delivery

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?