Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

VIVID Travel Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/vivid-travel | Feefo

Näytetään kaikki 359 arvostelua

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

Jody provided a great service. She was really helpful and planned exactly what we wanted. We would definitely recommend Vivid Travel!

Dave

VIVID Travel

8 years ago

Thank you for leaving feedback and your willingness to recommend us to friends and family! Now you can look forward to your adventure!

Ostopäivä: 05/04/2018

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

Lizzie had been very efficient all the way and had answered any question I had. Excellent service up to now! :)

Dave

VIVID Travel

8 years ago

Thanks for taking the time to leave feedback. I can assure you the excellent service will continue until you return from your holiday!

Ostopäivä: 11/04/2018

Luotettu asiakas

8 years ago

I have spoken to two staff they have both been very polite and helpful and seemed to have taken the time to get to know my individual preferences. They have been honest and have not tried to sway me...

Lue lisää

Dave

VIVID Travel

8 years ago

Thank you so much for your feedback. I'm glad to hear that our client service focus has shone through when you've been dealing with our Travel Designers. I can assure you the great service doesn't stop here!

Ostopäivä: 16/04/2018

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

Monika so easy to work with

I would rate Vivid for planning trip! Very helpful. Nothing was a problem

Steve

VIVID Travel

8 years ago

Many thanks for your review, Eileen, it is much appreciated. Steve

Ostopäivä: 12/04/2018

Luotettu asiakas

8 years ago

Excellent service by Eline

Dave

VIVID Travel

8 years ago

Great to hear! Thank you!

Ostopäivä: 12/04/2018

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

The travel planning was done well and who I spoke to was very helpful and pleasant to speak to.

Dave

VIVID Travel

8 years ago

Great to hear! Thanks for your feedback.

Ostopäivä: 13/04/2018

Luotettu asiakas

8 years ago

Excellent service, would definitely go for it again.

Very proactive and excellent service, Lizzie was very helpful and available.

Steve

VIVID Travel

8 years ago

Short and sweet! Many thanks for your feedback.

Ostopäivä: 05/04/2018

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

Outstanding

The representative was very polite, considerate and helpful

Dave

VIVID Travel

8 years ago

Thank you for your review. I've passed your thoughts on to Adam who sends his thanks. We hope you have a fantastic trip!

Ostopäivä: 05/04/2018

Customer

8 years ago

Mitä Customer sanoi VIVID Travel:

Extraordinary travel made extraordinarily easy (with a 6 month old baby!)

From start to finish the VIVID team couldn't have been more helpful in planning our trip to Japan with a 6 month old baby. They were on hand to answer any questions we had and if they didn't know on...

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Dave

VIVID Travel

8 years ago

Thank you so much for such detailed feedback. We pride ourselves on being able to cater for different family groups and I'm so happy to hear that you were able to experience so much with the little one.

I'm glad the VIVID Travel app was so useful and how balanced the trip turned out.

Please feel free to contact us when your thoughts turn to your next family adventure!

Ostopäivä: 08/12/2017

Luotettu asiakas

8 years ago

So happy to have a chance to write a glowing review for Vivid Travel - from my first enquiry Katie has listened to my vision and has turned it into a reality with very short notice. She has been a...

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Dave

VIVID Travel

8 years ago

Thank you for taking the time to write a review for the service provided by Katie. I hope you have a fantastic time on holiday and we look forward to hearing all about it when you're home.

Ostopäivä: 20/03/2018

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Miten Feefo-arvostelut kerätään?

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Miten tarkastamme arvostelut?

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