Rang to book at 9am, was waiting on the line for 40 minutes only to be told the service is down to book anything. Got told I would get a call back as soon as they was back up and didn’t receive a...
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Lisa Gadman
Visit IOM
6 years ago
Good Morning, we are sorry to hear about your experience booking with us and how frustrating this must have been. The day in which TT future dates are released, we receive thousands on in-bound calls which makes it difficult for the agents to get an outside line and a chance to call back. We apologise for this, unfortunately it happens each year as the ferry release future TT sailings on a set day. Our booking systems connect directly to the ferry company system which was overloaded and their systems went down in the morning for a few hours, hence why we could not book. If you have any group bookings in future for 2021 please feel free to email them in early May to travel@visitiom.co.uk as we will have someone attending the ferry booking desk and can process group bookings for you. I hope this helps to explain the situation and please feel free to contact us if you have any questions or if we can be of any further help. Kind regards, Lisa
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IB
Ian Brown
Feefo Verified
6 years ago
Mitä Ian Brown sanoi Visit IOM:
beautiful island and the people are so helpful and friendly
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GM
Gavin Mcmillan
Feefo Verified
6 years ago
Mitä Gavin Mcmillan sanoi Visit IOM:
Spoke to Anna and she was very helpful
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JR
James Rowland
Feefo Verified
6 years ago
Mitä James Rowland sanoi Visit IOM:
Really helpful service to get me on the same crossing as my buddies
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Jaa
GC
Gediminas Cibiras
Feefo Verified
6 years ago
Mitä Gediminas Cibiras sanoi Visit IOM:
100%, saves money , go where you want
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Luotettu asiakas
Feefo Verified
6 years ago
you did every thing well, thank you.
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CN
Coenraad Van Der Nest
Feefo Verified
6 years ago
Mitä Coenraad Van Der Nest sanoi Visit IOM:
Excellent service, I will go with then anytime again in the future.
0
Jaa
DE
David Eales
Feefo Verified
7 years ago
Mitä David Eales sanoi Visit IOM:
My only frustration, is,not enough ferries at the finish. Triple them.
Very good polite service.
The ferry company tried to accommodate my request.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
