Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Virtually There Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/virtually-there-offices | Feefo

Näytetään kaikki 618 arvostelua

Luotettu asiakas

4 years ago

Ostopäivä: 28/02/2021

Do not use if you reply on recieiving your post within 2 weeks.

A very odd experience at times it was what we needed other times we just werent getting any information within reasonable time from the customer service. We had to chase and chase and chase for our...

Lue kokonaan

Oliver

Virtually There

4 years ago

Hello. This seems like a very strange case. We’ll give you a call soon to see what happened here. Speak soon.

ANDRENE

Glasgow

4 years ago

Ostopäivä: 17/08/2020

Mitä ANDRENE sanoi Virtually There:

Seamless

Seamless and provides a good service

Oliver

Virtually There

4 years ago

Thank you so much, Andrene, for your five-star review. We're all loving that you've found our support and services 'Seamless'. Thanks again for sharing your feedback!

4 years ago

Ostopäivä: 12/03/2021

Mitä ch sanoi Virtually There:

I wouldn’t use

Mail received very late and sometimes not received at all. Little response from company to resolve the issue. Don’t pay in advance for the year ahead.

Oliver

Virtually There

4 years ago

Hi Charlotte, all mail we receive is forwarded to our clients immediately. We'll look into this case for you and be in touch soon.

Luotettu asiakas

4 years ago

Ostopäivä: 05/03/2021

Extremely prompt and professional communication!

Oliver

Virtually There

4 years ago

We love that you've had such a positive experience with our services! And to read that you're extremely pleased with our communication delivery is fantastic and so appreciated! Thank you so much!

Luotettu asiakas

4 years ago

Ostopäivä: 05/10/2020

Poor service

I have repeatedly emailed to cancel my service but still they keep ignoring my request to cancel.. Still they try to take payment and keep sending emails not even acknowledging my previous emails..

Oliver

Virtually There

4 years ago

Hello. This sounds like an odd technical issue which we are looking into. We will be in touch very soon.

Luotettu asiakas

4 years ago

Ostopäivä: 01/03/2021

Happy

Have always received a good service

Oliver

Virtually There

4 years ago

Thank you so much for your 5-star review. We're thrilled to read that the service you've received has been so good!

Jack

4 years ago

Ostopäivä: 01/03/2021

Mitä Jack sanoi Virtually There:

Good call answering

Call answering service has been very good. Have used as overflow for over 4 years

Oliver

Virtually There

4 years ago

Everyone at Virtually There is so happy to read you've enjoyed and appreciated our services for so long! Thank you so so much for taking the time to send us your feedback. Please let us know if there is ever anything else you need from us.

Luotettu asiakas

4 years ago

Ostopäivä: 15/04/2021

Confused with their support

Quite a slow service without any good response from their team.

Oliver

Virtually There

4 years ago

This is unusual. We'll be in touch to make sure you are set up correctly and have all the details you need. Speak soon.

Captain Beany

Cardiff

4 years ago

Ostopäivä: 30/03/2021

Mitä Captain Beany sanoi Virtually There:

Virtual Success!

Great communication and exceedingly exceptional process for supporting my business acumen throughout the duration of obtaining my Virtual Office requirements!

Oliver

Virtually There

4 years ago

We absolutely love that your experience of our services has exceeded expectation! Thank you so much for your incredible 5-star review!

Luotettu asiakas

4 years ago

Ostopäivä: 10/05/2021

Poor communication for a PA/admin service provider.

My business currently use their address service. I have been looking to upgrade to include Virtual PA but due to poor communication I have decided to use another provider. I sent an email (to their...

Lue kokonaan

Oliver

Virtually There

4 years ago

Hello. This upgrade is the option to pay annually, which saves you £40 over the year. We'll make this clearer on our website and be in touch to see how else we can support you. Speak soon.