Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Viator Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/viator | Feefo

41,436 /41,413 arvostelua

Luotettu asiakas

7 years ago

Ostopäivä: 19/05/2018

Very nice. Staff is helpful.

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 11/05/2018

Mitä Trusted Customer sanoi Viator:

I had e vouchers on my phone for the tour. The ticket takers scanner wouldn't scan the code. He sent me inside to big bus desk and her scanner wouldn't scan it. She told me I would have to go...

Lue kokonaan

Mona S at Viator Customer Relations

Viator

7 years ago

Dear Valued Viator Customer,

Thank you very much for your feedback. We are sorry to hear of the issues you experience with your voucher. Normally, e-vouchers work perfectly and are very convenient. Your experience on this tour will definitely help future travelers and the supplier of the tour to improve their services. Please feel free to place this review on our website using the “Manage My Booking” tab at the top of the website.

We would appreciate your re-consideration of our rating on this survey as it pertains exclusively to the customer service you received at the time of booking your reservation.

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 15/04/2018

Mitä Trusted Customer sanoi Viator:

Viator is TripAdvisor for booking trips!

Viator is a very well done website, similar to Trioadvisor. They are user friendly and quick to respond to questions/issues. The trip I purchased was amazing! The FlashPacker Tour Grouo did a great...

Lue kokonaan

Näytä koko asiakasarvostelu

Luotettu asiakas

7 years ago

Ostopäivä: 02/05/2018

Very unorganized, and made us miss our dinner reservation

Terrible Bus pick up was very late And no call

Mona S at Viator Customer Relations

Viator

7 years ago

Dear Valued Viator Customer,

Thank you very much for your feedback. We are sorry to hear of your disappointment with your tour. Your experience on this tour will definitely help future travelers and the supplier of the tour to improve their services. Please feel free to place a detailed review on our website using the “Manage My Booking” tab at the top of the website.

We would appreciate your re-consideration of our rating on this survey as it pertains exclusively to the customer service you received at the time of booking your reservation.

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 09/05/2018

Mitä Trusted Customer sanoi Viator:

Viator Singapore Round Island Tour with Eurasian Heritage

Quick and easy. Description of service is clear and concise. Price is quite good and confirmation is quick.

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 03/04/2018

Mitä Trusted Customer sanoi Viator:

Great service

Näytä koko asiakasarvostelu

Trusted Customer

Melbourne

7 years ago

Ostopäivä: 02/05/2018

Mitä Trusted Customer sanoi Viator:

Hobart in one day

Our tour driver Phil was very informative and explained lots of Interesting facts on the tour. I also did the hop on hop off tour around Hobart and the 1/2 day on the tram bus was definitely more in...

Lue kokonaan

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 10/05/2018

Mitä Trusted Customer sanoi Viator:

Excellent service received.

Näytä koko asiakasarvostelu

Trusted Customer

bribie island

7 years ago

Ostopäivä: 11/05/2018

Mitä Trusted Customer sanoi Viator:

good experience would recommend and I would use again

Näytä koko asiakasarvostelu

Trusted Customer

7 years ago

Ostopäivä: 11/05/2018

Mitä Trusted Customer sanoi Viator:

Easy to use website; quick response to booking queries

Näytä koko asiakasarvostelu

Etkö ole saanut arvostelukutsua?

Tietoja: Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

Lue kokonaan

1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States