Viator arvostelut

Thank you very much for your feedback. Kindly note, the approximate times listed on the website are estimations and are subject to any changes made to the itinerary within the day. However, we do understand that this may cause an inconvenience for you as you may have other plans made. Please accept our apologies you were unable to complete the tour in full. Your experience on this tour will definitely help future travelers and the supplier of the tour to improve their services. We welcome all feedback, both positive and negative, as this is how we gain the most accurate information about our local suppliers. As Viator is currently revamping the Reviews option on our website, we ask that you submit your tour review on TripAdvisor.com, since all of our Viator products are also available on our sister site TripAdvisor. No account is necessary for you to submit a review on TripAdvisor and you can include any information and details that you were looking to publish on Viator. Feefo is used for Viator to collect feedback on our internal customer service, not on the tours or suppliers themselves. We would appreciate your re-consideration of our rating on this Feefo survey as your comments pertain exclusively to your experience during your tour from the supplier directly, not from Viator customer care. We apologize again for the inconvenience and do hope that the remainder of your trip was both a pleasant and memorable one. We hope to be of service to you again in the future.

Thank you very much for your feedback. Feefo is used for Viator to collect feedback on our internal customer service or online booking experience, not on the tours or suppliers themselves. You should receive an email shortly after your tour has been completed to leave comments about your experience during your trip. Since you did book on our website, we would like to hear about how your experience was regarding your booking process. Was your online experience an easy and efficient one? Did you encounter any site or system errors with our page? Did you find that our product options were acceptable for your travel destination? Please let us know if there are any suggestions you can give us to make our Viator site more helpful. We would appreciate your re-consideration of our rating on this survey based on your online experience with Viator. As Viator is currently revamping the Reviews option on our website, we ask that you submit your tour review on TripAdvisor.com, since all of our Viator products are also available on our sister site TripAdvisor. No account is necessary for you to submit a review on TripAdvisor and you can include any information and details that you were looking to publish on Viator. We hope your trip was both a pleasant and memorable one. Viator looks forward to being of excellent service to you in the future.

Thank you very much for your feedback. We would like to express our deepest apologies for the frustration you have experienced. Viator does strive to achieve satisfaction from all of our customers, however, we do understand this may not always be the case. We would like to have the opportunity to resolve any issues you may have with your booking, concerns regarding a supplier, or service complaints with Viator. If you have any further details regarding your comment, please contact us via Facebook or Twitter along with your booking reference number so that we can further investigate this matter. We have a new Live Chat option available via your Viator account that you can use to reach us so we can provide you with the assistance that you require. We look forward to hearing from you and we apologize for the inconvenience. We look forward to being of excellent service to you in the future.