Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Viator arvostelut

https://www.viator.com

ERINOMAINEN

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Palvelu

4.5

7,939

908

177

166

689

9,879

arviota viimeisen vuoden aikana

Näytetään kaikki 48,957 arvostelua

Luotettu asiakas

Feefo Verified

15 hours ago

Montenegro and Bosnia tour

Viator described the tour accurately. When I needed to rebook the same itinerary/ same day due to s change in credit card, the representative was very day to work with. Viator was a pleasure!

Raymundo Herrera

Feefo Verified

MEX

16 hours ago

Mitä Raymundo Herrera sanoi Viator:

The best tourist coach in Tokyo

Great service, I was picked up from hotel lobby... this was the first great gesture, after a crazy day trying to deal with trains... I love and food, both well fed, many advices about culture and...

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Anica

Feefo Verified

GBR

17 hours ago

Luotettu asiakas

Feefo Verified

21 hours ago

Eye Opening

Al was knowledgeable tour guide and helped us understand the historic nature of this city. The tour was also just the right length of time. Recommend this tour when you visit Charleston.

Luotettu asiakas

Feefo Verified

1 day ago

Loved the company, but our weather, not so much!

Unfortunately, we actually did not end up going on our excursion. The company canceled it. They did not tell us why, but we think it may have been due to weather. If we ever come down to the Keys...

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Jacklyn Robinson

Feefo Verified

1 day ago

Mitä Jacklyn Robinson sanoi Viator:

Villa always does a good job. They’re very reliable and everyone I booked through with Villa tour I can trust. And we like the good communication as they send us through text reminders and things...

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Allison

Feefo Verified

1 day ago

Mitä Allison sanoi Viator:

App Is Easier Than Website

Super easy and fast to book and find things - the app is way easier than the website, and a great way to organize and find your bookings and details after. I’m glad I started using it.

Luotettu asiakas

Feefo Verified

1 day ago

2 out of 4 excursions. Cancelled on our Greece trip.

two of our via tour trips were canceled one the day before and one a week before. It wasn’t for weather or things like that so it was very disappointing.

Michael Wesselhoft

Feefo Verified

USA

1 day ago

Mitä Michael Wesselhoft sanoi Viator:

Great tour, Great guide

Luotettu asiakas

Feefo Verified

1 day ago

Changed date of reservation from what I asked, then wouldn’t admit it or credit me. Done with Viator!!!

Viator Customer Relations

Viator

22 hours ago

Hi, We understand that you're frustrated and truly regret that this experience hasn’t met your expectations. We’ve reviewed your booking and reached out to you via email with more details. Please check your inbox so we can continue the conversation there. If you have any additional questions or concerns, feel free to reply to our email. We’re here to assist you. Kind regards, Mathias Viator Customer Service

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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