Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Tripster arvostelut

Näytetään kaikki 12,092 arvostelua

Luotettu asiakas

Feefo Verified

1 year ago

excellent service, still lacking alternative payment methods

Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...

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Megan

Tripster

1 year ago

Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.

Brittany Hernandez

Feefo Verified

1 year ago

Mitä Brittany Hernandez sanoi Tripster:

Disappointed.

I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...

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Megan

Tripster

1 year ago

We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.

Luotettu asiakas

Feefo Verified

1 year ago

Not as hoped

Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...

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Megan

Tripster

1 year ago

So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.

Luotettu asiakas

Feefo Verified

1 year ago

Luotettu asiakas

Feefo Verified

1 year ago

Acceptable ticket service

It was fine. Had difficulty with mobile app, but was able to complete on my laptop.

Brianna

Tripster

1 year ago

Thanks for the 4-stars!

Earnestine Woods

Feefo Verified

Atlanta GA

1 year ago

Mitä Earnestine Woods sanoi Tripster:

Easy Peasy

Brianna

Tripster

1 year ago

Glad you were able to purchase with ease!

Shawna Robinson

Feefo Verified

Atlanta

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5 stars!

Luotettu asiakas

Feefo Verified

1 year ago

So glad we found them

It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.

Brianna

Tripster

1 year ago

So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!

Gail Orozco

Feefo Verified

Indiana

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5-stars!

Alissa

Feefo Verified

Florida

1 year ago

Mitä Alissa sanoi Tripster:

Everything was great!

Brianna

Tripster

1 year ago

So glad your experience was great! Thanks for the feedback!

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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