Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Tripster arvostelut

Näytetään kaikki 12,091 arvostelua

Elizabeth Tucker

Feefo Verified

USA

11 months ago

Mitä Elizabeth Tucker sanoi Tripster:

Never use them!! Horrible experience. Worst customer service ever!!!!!!

They cancelled my tickets and tried to rebook and the tickets were gone. Just a I am sorry. Asked to speak with a supervisor. Supervisor said she was busy and to leave a voice message and she would...

Lue lisää

Brianna

Tripster

11 months ago

Hi Elizabeth, Thanks so much for your feedback. We apologize immensely that we were unable to secure the tickets. The supervisor wasn't available as she wasn't in office when you were transferred. She was contacted by the agents and she authorized a credit for your inconvenience. We were under the impression that you were satisfied with the credit on your account and no additional assistance was needed. She did return your voicemail Monday to follow-up. I am happy to follow-up with you again today. Please let me know if I can assist you further. Brianna

PATRICIA SANTANA

Feefo Verified

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

Joseph Dalton

Feefo Verified

USA

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

André Matos

Feefo Verified

PRT

11 months ago

Mitä André Matos sanoi Tripster:

Excelente

Facil e transparente

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

keenkerri

Feefo Verified

USA

11 months ago

Mitä keenkerri sanoi Tripster:

Great price and smooth transaction

Well check tripster for now on. Stumbled across it looking for broadway tickets and they had best price. Transaction was smooth.

Brianna

Tripster

11 months ago

Glad to hear you were able to save with ease! Thanks for the 5-stars!

Luotettu asiakas

Feefo Verified

11 months ago

Iser

Quick easy to use and cheaper

Brianna

Tripster

11 months ago

Glad you were able to save quickly and with ease! Thanks for the 5-stars!

Mark Hummel

Feefo Verified

USA

11 months ago

Mitä Mark Hummel sanoi Tripster:

Purchase

Had a problem with my online order and I called customer service and the woman was so nice and got everything taken care of AAA service

Brianna

Tripster

11 months ago

Thanks so much for taking the time to recognize our Customer Service Team! We're happy to hear she was able to assist you!

Eyup D.

Feefo Verified

USA

11 months ago

Mitä Eyup D. sanoi Tripster:

Great deal

We bought the Tickets for Tampa aquarium and it was a great deal. Thanks

Brianna

Tripster

11 months ago

Glad we were able to help you secure a great deal! Thanks for the 5-stars!

Luotettu asiakas

Feefo Verified

11 months ago

It was easy to purchase. I’m not sure if it saved us anything but there were no issues at all.

Brianna

Tripster

11 months ago

Glad you were able to save with ease! Thanks for the 5-stars!

David Landing

Feefo Verified

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 4-stars. If there was anything we could have done to make your experience better, please let us know.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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