TravelUp arvostelut

Good evening, Mrs. Granda, Thank you for your wonderful feedback! ⭐⭐⭐⭐⭐ We’re delighted to hear that everything was well organised, ran on time and met your requirements. It’s great to know you were happy with the service provided. Thank you for choosing us, and we look forward to assisting you again in the future! ✈️ Regards, TravelUp

Good morning, We’re very sorry to hear about your experience and understand how stressful it must have been to receive your e-ticket so close to your travel date. We also apologise for the delays in responding to your emails and for the frustration caused by the information provided regarding the requested correction. We appreciate that this left you feeling unsupported and caused unnecessary concern before your journey. We take your feedback regarding communication, ticketing and the information provided by our representative seriously and will share your comments with the relevant team for review. We sincerely apologise for the inconvenience caused and appreciate you bringing this matter to our attention. We will continue working to improve our service and ensure a better experience for our customers. Regards, TravelUp

Good evening, Mr. Elsherif, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you found our service easy and hassle-free, and that our updates helped keep you informed about any changes. We truly appreciate your kind feedback and thank you for choosing TravelUp. We look forward to assisting you again in the future! ✈️ Regards, TravelUp

Good evening, Mr. Mann, Thank you for your 4-star review! ⭐⭐⭐⭐ We’re pleased to hear that you found your experience with TravelUp nice and easy with no trouble. We really appreciate you taking the time to share your feedback. We’ll continue working towards excellence and improving our services to provide an even better experience. We hope to turn your 4-star experience into a 5-star one next time! Regards, TravelUp

Good morning, Mr. Nyondo, We’re sorry to hear that the Super Payments reward information left you feeling disappointed and that the process was not as clear as you expected. We understand your concern that you expected the reward to be applied directly to your booking or refunded to your original payment method, and we appreciate that having to register separately with Super Payments may not have been what you anticipated. We take your feedback regarding the clarity of promotional information seriously and will share your comments with the relevant team for review. Clear and transparent communication is important to us, and we apologise if the offer was not sufficiently explained at the time of booking. Thank you for bringing this to our attention and for sharing your feedback. We hope we can provide you with a better experience in the future. Regards, TravelUp

Good morning, Mr. Habte, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that your first experience with TravelUp has been smooth and stress-free, from booking your ticket through to your day of travel. It’s fantastic to know that you found our communication and regular updates helpful throughout your journey. Your kind words mean a great deal to us and will be shared with the team. Thank you for choosing TravelUp, and we hope to assist you with many more journeys in the future! ✈️ Regards, TravelUp

Good morning, Miss Vlasceanu, We’re sorry to hear that you found it difficult to reach our team after making your booking and that you were disappointed with the support provided. We understand how frustrating it can be when you need assistance with your travel arrangements, and we apologise that your experience did not meet your expectations. Your feedback regarding accessibility and the level of support provided has been noted and will be shared with the relevant team as we continue working to improve our service. We appreciate you taking the time to share your feedback and sincerely apologise for the inconvenience caused. Regards, TravelUp

Good morning. Mrs. Hudspeth, Thank you for sharing your feedback. We’re pleased to hear that you found your experience with TravelUp nice and easy, with no major issues. We appreciate your 3-star rating and will continue working to improve our service and provide an even better experience for our customers in the future. Thank you for choosing us. Regards, TravelUp

Good morning, Mr. Kudhail, Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that everything was nice and easy and that you had no issues with your booking. We truly appreciate your feedback and thank you for choosing TravelUp. We look forward to assisting you again in the future! ✈️ Regards, TravelUp

Good morning, Mr. Allan, Thank you for sharing your feedback. We’re pleased to hear that you found the booking experience nice and easy, with no issues. We appreciate you taking the time to leave your review. We’ll continue working to improve our service and hope to provide you with an even better experience next time. Regards, TravelUp