Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Cruise Megastore /Travel Megastore arvostelut

http://www.cruisemegastore.com.au/

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Palvelu

4.8

Tuote

arviota viimeisen vuoden aikana

Näytetään kaikki 2,186 arvostelua

Luotettu asiakas

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Ostopäivä: 29/12/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Ostopäivä: 29/12/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Ostopäivä: 30/12/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Ostopäivä: 29/12/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

Lue lisää

Ostopäivä: 12/12/2016

Luotettu asiakas

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Ostopäivä: 28/11/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

Excellent

The person we dealt with was very helpful, paid attention to our needs and was courteous .Great to do business with.

Ostopäivä: 16/12/2016

Luotettu asiakas

9 years ago

A bit confusing as I was offered. 2 for years deal by a salesperson then to...

A bit confusing as I was offered. 2 for years deal by a salesperson then told by another I couldn't get that deal for the trip I wanted

Ostopäivä: 09/12/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

Still not fixed

Many mistakes on names first time used travel agent for cruise will go direct as usual next cruise

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear that your first experience with us was not a smooth one. One of our team members will be in contact with you shortly to ensure everything is all in order with your booking now and answer any further questions you may have.

Ostopäivä: 25/11/2016

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Cruise Megastore /Travel Megastore:

10/10

Julie quirk did the booking for me,profesional and curtious-i was treated respectfully! strange to say,but its a rare trait to get good service.thanks megastore,you were cheaper than my usual booking...

Lue lisää

Ostopäivä: 07/12/2016

Etkö ole saanut arvostelukutsua?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta