TrackDays arvostelut

Most importantly we're pleased to hear you enjoyed driving the Bentley and had a good instructor with you on your experience, and that you would recommend it to others. We hope you will book with us again soon!

We're delighted to hear he had a good instructor who was accommodating and supportive as well. Many thanks again and we hope you will book on for another session soon!

That said, we will investigate with our supplier at the venue to look into what happened regarding the event time runnings on the day and we will update with our further reply once investigations are completed. Kind regards, The Trackdays Team.

Regarding the layouts used, these are set and controlled by the supplier at the venue, and may utilise a different formation to the actual track length on site. The reason why they are laid out as such is so that all in attendance on the day can enjoy the driving experiences safely, and to ensure the safety of staff, visitors and instructors on the day. The suppliers at the venue will usually require participants to follow safety procedures. We would ask customers to please do as they ask for your own safety and of those around you. The instructor may need to assist you or direct your attention in certain areas, such as acceleration and braking. We are pleased to hear you did enjoy your drives in the Nissan Furious GTR and Mercedes AMG GT in spite of the above issues you encountered. We will investigate with the supplier at the venue regarding the driving time issues and will endeavour to update with our further reply once investigations are completed. Kind regards, The Trackdays Team.

We can see on our records that this refund has now been agreed with you and actioned by our finance team on 19th June, which should have now been processed back into your account. Whilst we do appreciate your disappointment, all terms and conditions regarding open vouchers are stated clearly on our website, and we do stress quite heavily that all voucher content, including venues, available vehicles and event dates etc are subject to availability. Thank you again for your feedback. Kind regards, The Trackdays Team.

We're pleased to hear you were impressed with the venue facilities and that most importantly you enjoyed the cars you got to drive too! Thanks again and we hope you will book on for another session soon!

We should say that we do also have a Junior Triple Supercar Thrill from the same supplier at this venue which offers more driving time in each of the cars which would make the experience longer if you wanted to book again in future - and we certainly hope you will! Thanks again for your feedback.

Regarding the Damage Waiver offered on the day by the supplier at the venue, this is offered to all customers so as to give peace of mind that, in the unlikely event of the vehicle(s) sustaining any damage on the day, you would not be liable for its costs of repairs, but you are not under obligation to take this. We will pass on your feedback to the supplier at the venue to investigate with them for their comments, and will update our reply further in due course. Kind regards, The Trackdays Team.

They do recognise that this can impact a customer's perception of the experience, particularly where multiple driving activities have been booked. They have also said that they will review your feedback regarding this and also your dissatisfactionwith vehicle conditions and the waiver and demo fees withtheir event management team to identify any opportunities to improve customer communication, queue management and the overall guest experience at future events. Many thanks again for your feedback. Kind regards, The Trackdays Team.

Regarding the Damage Waiver offered on the day by the supplier at the venue, this is offered to all customers so as to give peace of mind that, in the unlikely event of the vehicle(s) sustaining any damage on the day, you would not be liable for its costs of repairs, but you are not under obligation to take this. The pricing of the Damage Waiver is also set and controlled by the supplier at the venue. Many thanks again for your feedback - we will update our reply once investigations are completed with the supplier at the venue regarding the high speed passenger ride. Kind regards, The Trackdays Team.

As a goodwill gesture, the supplier at the venue have offered you the chance to come back to the venue and drive a car as well as receive the high speed passenger ride you didn't receive on this occasion. Thank you again for your feedback, and we hope this has satisfactorily resolved the matter for you. Kind regards, The Trackdays Team.

We're pleased to hear the event itself was well run and organised too and that you would recommend it to others and book again. We'll look forward to getting you booked on for another session soon hopefully!