I had a terrible experience with this service. My delivery was supposed to arrive on Monday, but it didn't show up until Friday. Each time I called the sales agent, I was told it would arrive in 20...
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Sarah
Topsoil Direct Ltd
1 year ago
I am very sorry to hear that your delivery was far from expected, this is very unusual. I have looked into your order and can see delivery was due on the Tuesday and although out for delivery didn't arrive. I can only apologise that we were not made aware of the issue by our delivery partners and that there were further delays. I can assure you that we work very closely with our partners and occurrences like this are very rare. I can see that my colleague liaised with you to arrange an alternative delivery and that a partial refund has been made.
Tuotearvostelut
Sarah
Topsoil Direct Ltd
1 year ago
I am very sorry to hear that your delivery was far from expected, this is very unusual. I have looked into your order and can see delivery was due on the Tuesday and although out for delivery didn't arrive. I can only apologise that we were not made aware of the issue by our delivery partners and that there were further delays. I can assure you that we work very closely with our partners and occurrences like this are very rare. I can see that my colleague liaised with you to arrange an alternative delivery and that a partial refund has been made.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.