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Thank you for taking the time to leave your feedback regarding a recent purchase with us. I was very concerned to hear that you had received a faulty cartridge from us. I am glad to hear that a member of our customer care team has arranged for a replacement to be sent to you; I’m hoping that this has resolved your printing issues now. I was very happy to hear that you were happy with the service we provided you. If I can be of any further help or assistance in relation to this matter, please contact me as I will be delighted to help you. Kind Regards Geri TonerGiant Customer Care Team

Thank you for your feedback regarding the Brother TN2010 toner cartridge. I am sorry to hear that your cartridges don’t last you very long. The particularly cartridge you purchased prints 1000 pages based on 5% coverage. If you print regularly and pages that contain over 5% of print area, your toner will run out before the prescribed 1000 pages. The manufacturer determines the number of prints you get from a cartridge. If I can help you any further with your enquiry, please contact me as I will be delighted to help you. Kind Regards Geri TonerGiant Customer Care Team