Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen tinhat™ Insurance arvostelut

Näytetään kaikki 587 arvostelua

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi tinhat™ Insurance:

Mobile phone Insurance

Very poor customer service with meagre contact.

Joe

tinhat™ Insurance

9 years ago

Hi Caroline,

Thanks for taking the time to provide your feedback, and I'm really sorry to hear that you've had a negative experience with us.

I'd really like to understand more about the issues you've encountered so that we can make improvements and resolve any outstanding problems. Please get in touch with me via sales@tinhat.co.uk and I'll be happy to help.

Best wishes,

Joe

Luotettu asiakas

9 years ago

Good service by Tinhat Insurance

Looks good you can only tell if you need to claim

Trusted Customer

nottingham

9 years ago

Mitä Trusted Customer sanoi tinhat™ Insurance:

hameed

i still not get my documents of my mobile insurance

Joe

tinhat™ Insurance

9 years ago

Hi Abdul,

I'm really sorry to hear that. We do send a policy schedule out to every customer via email as soon as they purchase, but occasionally they get caught in spam filters. I've just resent this to you, so hopefully you've received it?

Best wishes,

Joe

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi tinhat™ Insurance:

Simple online purchase

Purchase was simple but let's see how they rate should I ever need to make a claim

Luotettu asiakas

9 years ago

Good service by Tinhat Insurance

Reasonable price and very easy to setup.

Luotettu asiakas

9 years ago

Excellent service by Tinhat Insurance

Easy to set up easy to find what i was looking for

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi tinhat™ Insurance:

Excellent service by Tinhat Insurance

Very friendly and helpful.

Trusted Customer

Leeds

9 years ago

Mitä Trusted Customer sanoi tinhat™ Insurance:

Ggg

Luotettu asiakas

9 years ago

Shocking service from Tinhat. Takes far too long to resolve a claim.

Still not resolved. Poor communication and lots of delays in getting things resolved.

Luotettu asiakas

9 years ago

Have not had a policy sent or emailed to me

I have not received my policy yet money is being taken from my accoun

Joe

tinhat™ Insurance

9 years ago

Hi,

Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.

We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.

Best wishes,

Joe

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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