Inspiring and empowering customers to read, learn, create and play
Palvelu
3.2
/5
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483
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385
1,118
arviota viimeisen vuoden aikana
The Works ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 269,282 arvostelua
JL
julie langton
Feefo Verified
10 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Reccomend instore shopping only
I fully understand that the works is busy at this time of the year I ordered the book advent calender on the 6th November and it took till the 16 for an email to be sent out to say they could not...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Scammed/genuine ?
Didn’t get my order. It went adrift before transit. Once I telephoned had to phone 3 places before I got the right “The Works” .
Upon speaking I then got my answers & was happy to realise I wasn’t...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Good and not so good
Ordered 2 different items, 10 of each for the Art Class with Click and Collect.
11 days later a message tells me they haven't got 10 of one item and refunded the money promptly. A week later I get a...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Quick customer service but slow delivery
The order was very slow to be delivered and then came unsuitably packaged so a number of items were damaged. There were also items missing from the order.
Customer service was very quick to respond...
Lue lisää
0
Jaa
SG
Sue Gollop
Feefo Verified
GBR
10 months ago
Mitä Sue Gollop sanoi The Works:
Delivery late and item out of stock
One item was out of stock, but did get a refund. Had to contact the works as delivery was way past what they said, the items eventually arrived. Won’t be using them again,
0
Jaa
JS
June Stokes
Feefo Verified
GBR
10 months ago
Mitä June Stokes sanoi The Works:
Better delivery times
You need to get different books your selection is always the same.
It also takes to long for delivery, I ordered books to go on holiday and they didn’t arrive on time.
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Orders never arrived
I placed an order and it never arrived. I then re-ordered and that order never arrived either. Two stars instead of one, as I was refunded, but it was very disappointing. The works customer service...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
10 months ago
Miss
Poor communication, my parcel never arrived. I had to ring, apparently was lost in transit and the only option I had was a refund.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.