Inspiring and empowering customers to read, learn, create and play
Palvelu
3.2
/5
5
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484
93
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386
1,120
arviota viimeisen vuoden aikana
The Works ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 269,282 arvostelua
Luotettu asiakas
Feefo Verified
9 months ago
cancelled order after waiting 2 weeks for an update
questioned where my order was after 2 weeks of waiting for it to be dispatched, then received a new tracking number saying it was dispatched, only for them to cancel the order the next day
0
Jaa
TR
T Richards
Feefo Verified
9 months ago
Mitä T Richards sanoi The Works:
Bad information as customers service didn't seem at all bothered
I ordered every year for my granddaughters crafts this year had to telephone 3 times to see where my order was
I have recently received my order socking wet things missing and iteams broken I...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
9 months ago
Lost parcel
Wrong parcel delivered and never found and delivered to me. Ended up getting a refund which is fine but was a bit rubbish considering I’d spent time carefully going through The Works website to find...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
9 months ago
Christmas order cancelled
My order was undelivered due to damaged packaging - decision by Evri -and then cancelled by The Works with no option to reissue
0
Jaa
RC
Rachael Cookson
Feefo Verified
GBR
9 months ago
Mitä Rachael Cookson sanoi The Works:
Really poor customer service
Terrible service, had to cancel order as after 3 weeks they still hadn't sent it or bothered to communicate about the delay. Tracking was not available meaning I spent over half an hour in a queue,...
Lue lisää
0
Jaa
AH
Alison Hall
Feefo Verified
9 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
9 months ago
Disappointing Experience and Unhelpful Customer Service
I ordered over £60 worth of items, fully aware delivery would take over 10 days. However, after 12 days with no update I had to chase my order. On day 15 it was finally dispatched with missing items,...
Lue lisää
0
Jaa
JB
Jeanette Boniface
Feefo Verified
GBR
9 months ago
Mitä Jeanette Boniface sanoi The Works:
Won't ever order again
Terrible. I made an order on Nov 19th. Some items were for my grandsons 6th bday on 7th Dec.
I emailed twice to enquire when I would receive...both ignored. I eventually received on 18th Dec. Over...
Lue lisää
0
Jaa
SC
SC
Feefo Verified
GBR
9 months ago
Mitä SC sanoi The Works:
Do not order from the works, terrible delay in delivering your order
Weeks and weeks of delay of the order , with no message and no apology. When I looked up how to cancel the order- because by this time I had had to order from Amazon for all the similar goods, I saw...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.