Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Works arvostelut

Luotettu asiakas

Feefo Verified

9 months ago

Books come as ordered, great conditions.

0

Luotettu asiakas

Feefo Verified

9 months ago

0

KR

kelly rowland

Feefo Verified

9 months ago

Mitä kelly rowland sanoi The Works:

Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

MD

Ms K.Doughty

Feefo Verified

GBR

9 months ago

Mitä Ms K.Doughty sanoi The Works:

Great ideas at great prices!

Great products at Great prices and lots of range, love this store!

0

Luotettu asiakas

Feefo Verified

9 months ago

Santa

Satisfactory, but roller pens were very disappointing.

0

TB

Teri Barker

Feefo Verified

GBR

9 months ago

Mitä Teri Barker sanoi The Works:

Awful

Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...

Lue lisää

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a full refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Luotettu asiakas

Feefo Verified

9 months ago

All good at the works

I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .

0

Luotettu asiakas

Feefo Verified

9 months ago

0

JS

Jane Streatfeild

Feefo Verified

9 months ago

Mitä Jane Streatfeild sanoi The Works:

Very helpful store manager in Didcot

0

Luotettu asiakas

Feefo Verified

9 months ago

Tortoise

It took so long for may parcel to arrive, I forgot I even ordered it.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

1