Mitä Miss Louise Glen sanoi The Luxury Holiday Company:
Really good they did amend the quote after we had booked which is why only four stars as they had made a mistake quoting but errors happen and service has been good so do
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Jaa
Luotettu asiakas
Feefo Verified
7 years ago
Great personable service. Very quick responses
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Luotettu asiakas
Feefo Verified
7 years ago
Pretty good, but we have to chase up on certain details
Laura Davey
The Luxury Holiday Company
7 years ago
Thank you for your comments with regards to your recent booking with The Luxury Holiday Company. We are sorry that you feel we have been slow with our response rate, however having investigated this there was an initial delay due to the flights requested being outside of booking range (travelling in January/February 2020). In addition we are still waiting on some hotel availability. I, however am confident that your consultant Alison has kept you up-to-date throughout this process, however my sincere apologies if we have not met your expectations.
If you would like to discuss any issues further please do not hesitate to contact me.
All the best,
Laura Davey
Client Relations
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MJ
Miss Vicky James
Feefo Verified
7 years ago
Mitä Miss Vicky James sanoi The Luxury Holiday Company:
Dream holiday booking
Had amazing service from the first enquiry through to booking. Sophie totally understood what we wanted form our snowy honeymoon and had it so easy. I felt so excited after booking and had absolutely...
Lue lisää
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MC
Mrs Monika Vaucher De La Croix
Feefo Verified
7 years ago
Mitä Mrs Monika Vaucher De La Croix sanoi The Luxury Holiday Company:
Answered all questions and responded quickly and when they said they would.
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MA
Mr Gordon Anderson
Feefo Verified
Newcastle upon Tyne
7 years ago
Mitä Mr Gordon Anderson sanoi The Luxury Holiday Company:
Excellent service!
Pippa as been very helpful in advising and organising our proposed trip
1
Jaa
Luotettu asiakas
Feefo Verified
7 years ago
100% 5 Star Recommended
Sophie who booked our holiday and looked after us when we had a sudden death in the family has been fantastic. I could not have asked for any better services truly 100% satisfaction. I would be...
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Jaa
Luotettu asiakas
Feefo Verified
7 years ago
Excellent and fast communication with personal details.
Service fast and excellent. Exactly what i wanted. Definitely recommend to family and friends.
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MR
Mr Timothy Rickard
Feefo Verified
7 years ago
Mitä Mr Timothy Rickard sanoi The Luxury Holiday Company:
Extremely helpful and very easy to work with
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Jaa
Luotettu asiakas
Feefo Verified
7 years ago
Unsure as to what they’re doing for the money - for example - i liaise with Belmond to give them my details and I contact people to self organise other parts ....rather bemused.....
Claire Benktander
The Luxury Holiday Company
7 years ago
Hi there
We were very sorry to hear your feedback regarding your holiday, both here and over the phone. As discussed during our conversation, we will now continue with any future correspondence over the telephone.
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.