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Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,925 arvostelua

Luotettu asiakas

Feefo Verified

1 year ago

Hassle free changes to update policy

So helpful and knowledgeable when changing my policy over. Made sure I had all the options I needed and explained in detail the different level’s available.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Joe The Insurance Emporium

Luotettu asiakas

Feefo Verified

1 year ago

Poor Customer Retention Service

Terrible. Exisitng customer offered renewal price £166. On line quote offered better deal. When I called they could not match it. Now that of simple business stupidity

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, We are sorry to hear of your comments. Whilst it is recommended to compare policies at renewals, it is important to note that our new policies offered currently on our website, will be on different terms and conditions to your previous policy. This is because it is a new contract of insurance , rather than a continuation of your previous policy terms. One of the potential issues of doing this, may be that any conditions you had previously claimed for, will now be excluded from cover on the new policy. Having reviewed both of your policies, there are some differences to the previous terms, and the ones you have selected, including the cover limit and excess. Please ensure you are happy with the terms offered, if you wish to discuss anything, please feel free to contact us on 03300 244 005. Kind regards, Kirsty The Insurance Emporium

Luotettu asiakas

1 year ago

Why did you not mention that the facts are I now have double the coverage for vet fees? Not sure where the reduction in cover from previous year is

Joe

The Insurance Emporium

1 year ago

Looking at the policies you informed us the pet was born in 2012 when applying for your previous policy; for the new policy you have declared the pet was born in 2014-this difference will account for the disparity with the premiums. If the age is incorrect on your new policy please let us know. Kind Regards Joe The Insurance Emporium

Luotettu asiakas

Feefo Verified

1 year ago

Prompt answers!

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR GAVIN SMITH

Feefo Verified

Hull

1 year ago

Mitä MR GAVIN SMITH sanoi The Insurance Emporium:

Very polite and ask questions as to what we needed

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

MRS LISA NIX

Feefo Verified

1 year ago

Mitä MRS LISA NIX sanoi The Insurance Emporium:

Simple, efficient, friendly

Really helpful, great to be able to talk to someone who is friendly and knows that they are talking about, and I didnt have to wait ages to speak to them either!

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

C ROBERTMCINTOSH

Feefo Verified

Laurencekirk

1 year ago

Mitä C ROBERTMCINTOSH sanoi The Insurance Emporium:

Pet Insurance

Very good, clear and easy to navigate through and get the appropriate solution.

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

MR T EDWARDS

Feefo Verified

Liverpool

1 year ago

Mitä MR T EDWARDS sanoi The Insurance Emporium:

Pet Insurance

Easy to use

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR L DOGGART

Feefo Verified

Plymouth

1 year ago

Mitä MR L DOGGART sanoi The Insurance Emporium:

Fair and clear

Fair price for the insurance cover

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with the new policy. Kind regards, Kirsty The Insurance Emporium

MRS V WHALE

Feefo Verified

1 year ago

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for you review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

Luotettu asiakas

Feefo Verified

1 year ago

Quick and efficient! Better prices and benefits than most insurance places

Quick and efficient

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with the new policy. Kind regards, Kirsty The Insurance Emporium

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