Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,920 arvostelua

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Cheap

Very cheap insurance cover, very happy 😃

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is a pleasure to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

Bristol

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Cheap

They are very very cheaper compared with other horse insurance

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Quick, prompt and proffessional

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

No response to requests for their errors to be corrected

I've requested that two errors be corrected and received no response. This is not a good start to the service!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; if you can forward your request to feedback@emporium.co.uk we can action the amendments.

Best wishes

Luotettu asiakas

8 years ago

Thank you very much for your swift response to my feedback, I'm pleased to be able to amend my review to indicate that the matter has been dealt with. Thanks.

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

The lady I spoke to,was lovely and very helpfull,the cover and price were brilliant

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Be patient as it will take time to sort out

The debit card payment option wouldn't work on the website. So I called the company. The person I spoke to couldn't help me and asked me to call back later. I checked the website again and discovered...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about the issues you've experienced. We can see the policy is up and running for you now.

Best wishes

Luotettu asiakas

8 years ago

I find the prices execellent and the staff were easy to deal with. The only downside is trying to get hold of them is a nightmare as long as you don’t mind sitting on hold for at least 10 mins each...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear you've experienced difficulties getting through, we have been very busy on the phones recently.

Best wishes

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Good general cover at a sensible price.

I looked to replace my pet insurance this year and looked at several comparison sites. I can honestly say that this company gave the best all round cover at a sensible price, the followed up the...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Fail to understand why two different benefits by the way premium paid.

Unable to enter second pet cat into computer proposal form, therefore had to telephone Emporium’s office and talk to agent who was very helpful in completing proposal. I had planned to pay cost of...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

The only reason the cover level is different is due to the cost being lower if paid upfront.

Best wishes

Luotettu asiakas

8 years ago

Good website and good choice of insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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