Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,922 arvostelua

Luotettu asiakas

8 years ago

very quick and good value

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Unclear requirements

I did not see in the quote where they required a 5 star vetting. I only had a 2 star as he was home red & they had a full medical history. Only after I paid the full premium did they tell me. I have...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry you were not aware of the requirements; we transparently detail the need for a vetting certificate on our website.

Your policy has been cancelled as requested and no payment has been taken.

Best wishes

Luotettu asiakas

8 years ago

Try insurance emporium before anywhere else

Easy to deal with and great price

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Best wishes

Luotettu asiakas

8 years ago

I wouldn’t have anymore business with you now or in the future

I had to ask them 4 times to send me my recent new insurance, they misspelt my husbands name and our friends name, and then I got a jobs worth very rude person who wasn’t very nice the third time I...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear you feel this way; we will investigate the issue and get some policy documents out as soon as possible.

Best wishes.

Luotettu asiakas

8 years ago

Good

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Good prices

All seems to be ok, good prices.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Is this a scam?

My renewal with E&L was double last year’s premium forcing me to change to Emporium which imposes new unfair restrictions regarding pre-existing health conditions. I subsequently found that Emporium...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We can assure you that we are not a scam.

We appreciate you have held a previous policy with us but given the pre-existing conditions we have to apply exclusions as this is a new policy. The only way we could have continued covering any conditions would be to continue with the original policy.

Whilst we cannot speak for other insurers, it is likely similar exclusions would have been applied irrespective of where you sought cover.

Best wishes

Trusted Customer

8 years ago

Your comments prove my point. My premium was doubled so that, as an OAP, I couldn’t afford it. The same company then offered me a different, cheaper policy which forced me to give up my former policy which provided the cover my little dog really needs. E&L used this ploy to get out of its obligations for a longstanding lifetime cover policy. A new company wouldn’t have the same obligations, so your last comment is an obfuscation. It is a scam by E&L and you know it.

Tom

The Insurance Emporium

8 years ago

Thank you for your response.

We entirely refute your assertion. There is no obligation to renew the policy nor is there an obligation to take a new policy with us. All customers have seen changes in premiums, regardless of their claim history; had you not submitted claims on your previous policy your renewal quote would have been exactly the same.

It may be worth contacting other insurers to see what exclusions they would apply given the circumstances.

Luotettu asiakas

8 years ago

Very helpful with advice on the telephone - they made the whole process extremely easy to complete. Would certainly use E&L again .

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Good website application process

Booked online and found the process easy to follow

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Overall, pretty good

Answered questions quickly. Reasonable pricing. Good choice of levels.ll

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

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Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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