Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,922 arvostelua

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Both

I was very disappointed that the website had allowed me to quote an older horse I own but then recieving a call to say that he was actually "too old for the policy" however the lady on the phone was...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we'll have a look at our online process to see if we can make any improvements.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Never received any documents at alll ! Feeling uneasy that it’s a scam

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We can assure you we're not a scam. Policy documents have been sent out but we'll get some more issued to be on the safe side.

Best wishes

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

By getting the policy payment right! Annual payment asked for but was put on a lunar monthly which was £35 more expensive.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this slight mishap; if you are able to contact us on Tuesday we can get it sorted.

Best wishes

Luotettu asiakas

8 years ago

Very friendly and helpful customer service

I realised I had chosen the wrong policy as soon as I had completed my online application. I contacted The Insurance Emporium and they changed the policy straight away. As I'm a new customer I have...

Lue lisää

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we hope you never need to claim either!

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Good

Just easy to pick what insurance you like ! I hope it’s 5 stars for a claim ?

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Very Good

Generally very good

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear to your appreciation.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Easy start

Easy and simple process. Quick tramit and simple questions.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your thoughts.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

good for price but hard to talk to

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about any issues you've had getting through to us; we've been very busy recently but we can assure you that you're in safe hands should you need to use the policy.

Welcome to The Insurance Emporium!

Luotettu asiakas

8 years ago

Useless staff. Misinformed me. Policy doesn't cover anything worth covering.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; it doesn't sound like our normal level of service.

We would welcome you to email feedback@emporium.co.uk to elaborate on your comments.

Best wishes

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Competitive and easy

Gave me the cover I needed for my new kitty and very easy to apply online

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We love this review; welcome to The Insurance Emporium!

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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