I have three pets so individual needs to be met. The man I spoke to was very patient. Professional and friendly.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Not worth it
Pay out are very low, £43 for a £350 vet bill, they take so many admin fees to process your claim not including excess fees. Not worth paying for.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We can assure you that we don't charge any admin fees for settling claims; there are certain limitations to cover however, these are not uncommon within the industry.
Best wishes
1
Jaa
TC
Trusted Customer
Exeter
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Thoroughly recommend.
The website was easy to navigate and all the questions succinct. The extras available were really good and I have never been offered any of them before. The cover is excellent. I now have my pet...
Mitä Trusted Customer sanoi The Insurance Emporium:
Excellent customer services
Excellent customer experience, easy to communicate with
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Easy to set up and purchase policies, very good cover included in affordable price
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
Welcome to The Insurance Emporium!
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Easy to set up and purchase policies, very good cover included in affordable price
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Poor communication
I bought on line and put the payment details in, then I had an email to say I had to ring to prove I was the account holder and that I wouldn't have cover until this was done. I tried ringing a...
Lue lisää
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We're sorry to hear this hasn't been straight forward for you, however, we need to ensure the policy holder is the person paying for the policy.
We can see no records of any calls or emails from you in regards to this policy; your horse will be covered as intended but it is imperative you call us on 03300 244 005.
We look forward to hearing from you.
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi The Insurance Emporium:
Good customer service
I use this company for my dog insurance and because I was very satisfied with their service I decided to insure my horse with them. I did encounter one problem whereby it was not made clear to me...
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.