Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,930 arvostelua

Luotettu asiakas

7 years ago

Super easy

This was a simple and easy application and a straightforward underwriting process. Price was super competitive!

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to share your experience with us! We're pleased to see you've given us 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

I'm not in a position to write a review as yet..as I have just signed up with you..but everything was explained to me very clearly..and effectively..so I'm hoping my experience with you is a good one.

Jordan

The Insurance Emporium

7 years ago

Thank you for your kind words and feedback. We're entirely confident that we can deliver a 5 star service should you need to use us in future! The Insurance Emporium

Luotettu asiakas

7 years ago

I dont think they actually have customer service.

Can't register to use website and was told that's my problem, arranged a call back and they never called. Overall the worst first impression possible.

Jordan

The Insurance Emporium

7 years ago

We're terribly sorry to hear this! We're going to get our Customer Experience Department to investigate and contact you this afternoon. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Quick, easy and much cheaper.

The online forms were easy to understand and navigate. The price was considerably cheaper than my previous company who had raised my premium by 30% for my dog being 1 year older. The cover I am...

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Jordan

The Insurance Emporium

7 years ago

Wow! Thanks for the brilliant review, it's great to see you found the product you wanted at a fantastic price too! The Insurance Emporium

Luotettu asiakas

7 years ago

It was a very easy process to get my two cats insured.

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! It's great to be able to welcome you and 2 more cats to The Insurance Emporium! Looking forward to sharing adventures with you. The Insurance Emporium

Luotettu asiakas

7 years ago

Simple and clear yet concise policy cover. Cheaper than anyone else’s and you were recommended by my sister in law . And she was proved right.

Jordan

The Insurance Emporium

7 years ago

Thank you for the fab review and feedback, it's great to see that you've joined us following a recommendation! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

By showing accurate figures on the website and when on telephone. Two prices to pay but only one figure shown for the amount that can be claimed. This is very deceptive. I wanted to not use your...

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Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback, we'd like to gather some further information to understand your dissatisfaction. We do have a tab that allows you to switch between the annual and monthly payments which automatically changes the benefit table. If you could perhaps send some screenshots and other information to support your concerns and send them to us in an email at feedback@emporium.co.uk - we're always looking at ways to improve the customer journey. Kind regards The Insurance Emporium

Trusted Customer

Boston

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Good friendly service at a very reasonable price

Trusted Customer

Chorley

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Great

They were very helpful and unferstanding of my needs!

Jordan

The Insurance Emporium

7 years ago

Thank you! We're delighted to see we were able to deliver a 5 star service! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Perfect insurance, perfect prices

Excellent pet insurance. Website is straight forward with no problems. Thankyou

Jordan

The Insurance Emporium

7 years ago

Good afternoon! Thank you for the brilliant review and feedback! We're glad we could welcome you aboard! The Insurance Emporium

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta