Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen The Insurance Emporium arvostelut

Näytetään kaikki 6,932 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

In a word, value!!!

Their service was really good. I entered all the details, and received a quote, that was basically, half of what I had been quoted from the Insurance company, that I had been using for several...

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Jordan

The Insurance Emporium

6 years ago

Hello! Thank you for your excellent review and great feedback, it's great to see you're so happy! The Insurance Emporium

Luotettu asiakas

Feefo Verified

6 years ago

Good value easy to set up

Jordan

The Insurance Emporium

6 years ago

Good afternoon! Thank you for your 4 stars! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

very helpful before i purchased my pet insurance

Jordan

The Insurance Emporium

6 years ago

Good afternoon! Thanks for your review and feedback, we're pleased to welcome you aboard! The Insurance Emporium

Luotettu asiakas

Feefo Verified

6 years ago

I found the advisor very helpful and friendly when purchasing the insurance

I found the advisor helpful and friendly when setting up the policy. I hope I don't have to make a claim, but in the unfortunate event, I hope the claims handling process will be as good as buy the...

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Jordan

The Insurance Emporium

6 years ago

Good morning! Thank you for your excellent review and feedback! We really appreciate it and we're pleased to see you're so happy with the service! The Insurance Emporium

Luotettu asiakas

Feefo Verified

6 years ago

Very good and polite telephone manner happy with service

Jordan

The Insurance Emporium

6 years ago

Thank you for scoring us 5/5! The Insurance Emporium

Luotettu asiakas

Feefo Verified

6 years ago

Helpful and polite

Very good experience

Jordan

The Insurance Emporium

6 years ago

Thank you! It's great to see you're so happy with the purchase experience :-) The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Very good product and price.

Jordan

The Insurance Emporium

6 years ago

Hello! Thanks for the 5 star review - cushty! The Insurance Emporium

Luotettu asiakas

Feefo Verified

6 years ago

Their telephone service is very poor. The response is too slow.

Their telephone service is too slow, the wait time too long. After some 15 minutes Without a reply, I gave up.

Jordan

The Insurance Emporium

6 years ago

We're terribly sorry to hear this! We answer well over 75% of our calls in under 4 minutes as a rule. We are aware that we have experienced spikes in call volumes recently but 15 minutes seems unusual. Is there anything we can help with? The Insurance Emporium

Luotettu asiakas

6 years ago

I am afraid so. I have been unable to register under my e-mail and date of birth (07/12/1935) in respect of new policy number 75307398. There appears to be a glitch on the Website and two e-mails from me to hello@emporium.co.uk have received no response. I would appreciate your ssistance with this problem please. John Fenner.

Jordan

The Insurance Emporium

6 years ago

Hello, We've just checked, it looks like a digit from your date of birth was wrong. We've amended it to that above and resent the link - please give the new link a try :-)

Luotettu asiakas

6 years ago

Thank you. The new link worked and I am registered now. Given the efficiency with which you quickly resolved my query - and the fact that it may have resulted from my typo error - I am upgrading my rating to 5 stars. Thank you for dealing with this problem within such a short time once it was drawn to your attention. Best wishes, John.

Jordan

The Insurance Emporium

6 years ago

You're very welcome, Thank you for upgrading your review too!

Luotettu asiakas

Feefo Verified

6 years ago

Recommended

Easy straight forward but online at a very competitive price

Jordan

The Insurance Emporium

6 years ago

Thank you! It's great to see you found the service worthy of 5 stars! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi The Insurance Emporium:

Great product.

Good value for money, web site very good and clear.

Jordan

The Insurance Emporium

6 years ago

Welcome aboard! We're really please to receive your great feedback! The Insurance Emporium

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