Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

British Assessment Bureau Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 3,427 arvostelua

Luotettu asiakas

12 years ago

Polite, professional and knowledgeable.

The British Assessment Bureau

British Assessment Bureau

12 years ago

Thank you for sharing your thoughts on BAB - much appreciated! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

The British Assessment Bureau's guidance and support in achieving and keeping our ISO 9001 and…

The British Assessment Bureau's guidance and support in achieving and keeping our ISO 9001 and 14001 accreditation is invaluable. It is also a nice touch that Mr. David Fenn sends his letter of...

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The British Assessment Bureau

British Assessment Bureau

12 years ago

Thank you for sharing your views - we're delighted you appreciate our service. The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

Great reminders follows by friendly phonecalls and advice

The British Assessment Bureau

British Assessment Bureau

12 years ago

Thanks for your kind comments and for taking the time to respond! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

We have had efficient service and support from The British Assessment Bureau, along with good…

We have had efficient service and support from The British Assessment Bureau, along with good training on ISO 9001.

The British Assessment Bureau

British Assessment Bureau

12 years ago

Glad to hear you are satisfied with our service; thanks very much for taking the time to leave feedback! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

I have always found the service to be friendly and helpful.

The British Assessment Bureau

British Assessment Bureau

12 years ago

That's great news, thanks so much for your feedback. The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

Excellent customer service, friendly team, informative and helpful.

The British Assessment Bureau

British Assessment Bureau

12 years ago

Many thanks for your kind feedback. The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

Excellent service as always with a timely reminder as to the renewal audit.

Luotettu asiakas

12 years ago

Experienced and professional certification body

The British Assessment Bureau

British Assessment Bureau

12 years ago

Thanks for taking the time to respond! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

Excellent, efficient service and met our needs perfectly. They understood our scenario and were able…

Excellent, efficient service and met our needs perfectly. They understood our scenario and were able to help with a very fast assessment to allow us to go through procurement promptly and to gain...

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The British Assessment Bureau

British Assessment Bureau

12 years ago

Thanks very much for your kind comments, and for choosing us! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

Excellent Accreditation

The British Assessment Bureau

British Assessment Bureau

12 years ago

Thanks for the taking the time to provide us with your feedback, and thanks for your comment! The British Assessment Bureau Customer Services Team

Luotettu asiakas

12 years ago

I was basically told there were no dates available for over 5 weeks and then due…

I was basically told there were no dates available for over 5 weeks and then due to a booked holiday I had that no dates were available before our certification expired and we would have to pay again...

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The British Assessment Bureau

British Assessment Bureau

12 years ago

I am sorry we failed to impress you with our service. Please accept our apology. To ensure we find the preferred day for our clients before their certification expiry date, we get in touch with them well in advance. As we operate a ‘live’ diary, we can have unexpected dates available if others are moved or cancelled, which is how we found a slot for your organisation. Whilst this gives flexibility, unfortunately it can make communication a little disjointed. In-line with rules we must follow as a Certification Body, we must adhere to expiry dates; I am sorry that this was not explained in a better fashion. As a result of your feedback, we have held an internal meeting to see how our processes could be improved in this area, so thank you for bringing this to our attention. We will be in touch with you shortly to ensure you are happy with our response. Kind Regards, Lynn Thomas-King Customer Services Manager