Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Tenon Tours Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 749 arvostelua

Luotettu asiakas

Feefo Verified

4 years ago

Very helpful !

Very helpful and their response time was amazing. Monica was very friendly and made sure we got exactly what we want in our trip!!

Elizabeth

Tenon Tours

4 years ago

Thank you for your review! I'm happy to hear that you had a great experience planning your trip to the British Isles with Monica. We are looking forward to hearing all about it!

Mary

Feefo Verified

Silver Spring

4 years ago

Mitä Mary sanoi Tenon Tours:

Disappointed in their Encore Performance

Booking for Iceland went well, but once deposit was down, service was minimal. Lots of automated, general emails about this and that, but most of it was unnecessary clutter. Waited weeks for replies...

Lue lisää

Mark

Feefo Verified

CT. TRAVELER

4 years ago

Mitä Mark sanoi Tenon Tours:

Pleasure to work with

The Tenon team has been a pleasure to work with. They have been responsive to all of our requests and they have put together a great itinerary.

Elizabeth

Tenon Tours

4 years ago

Thank you for your kind words, Mark! I am happy to hear that you've had such a pleasurable experience working with Stephanie so far. :) I'll be sure to pass your comments along to her. We are looking forward to hearing all about your time in Ireland!

James

Feefo Verified

4 years ago

Mitä James sanoi Tenon Tours:

They carefully design our trips to add special touches that we might not think of. I would strongly recommend them to anyone.

Elizabeth

Tenon Tours

4 years ago

Hi James, thank you for being a repeat traveler of Tenon Tours. We are very excited about your upcoming journey and look forward to hearing all about it!

Susan

Feefo Verified

4 years ago

Mitä Susan sanoi Tenon Tours:

Bucket List check off, dreams do come true.

They gave me the exact trip I wanted, a variety of places to stay, different modes of transportation and great ideas for things to do and see while on the trip. I can't wait to go next year.

Elizabeth

Tenon Tours

4 years ago

Hi Susan, thank you so much for choosing Tenon Tours to plan your bucket list trip to Ireland! You are in great hands with Stephanie and Emily. :) We can't wait to hear all about your time abroad and of course, see some amazing photos along the way.

Judith

Feefo Verified

4 years ago

Mitä Judith sanoi Tenon Tours:

We would use their services again,

The problems we had were, in no way, the fault of Tenon. Tenon handled them efficiently and to our great relief. Thank you Janet Dudley.

Elizabeth

Tenon Tours

4 years ago

Thank you, Judith! We are so happy that you were satisfied with your service. I'll be sure to pass your comments along to Janet as well. :) Thank you for choosing to travel with Tenon Tours!

Jason

Feefo Verified

Florida

4 years ago

Mitä Jason sanoi Tenon Tours:

Fire time London trip and first time using Tenon Tours.

Tenon Tour service was amazing. They were attentive to our needs and always responded to all questions and concerns.

Elizabeth

Tenon Tours

4 years ago

Hi Jason, thank you for sharing your review with us! I'm so happy you had an amazing experience with us on your tour to England. I hope that you'll keep us in mind for future travel needs.

Luotettu asiakas

Feefo Verified

4 years ago

Helpful trip organizer

We appreciated the help making arrangements for our 7-day trip to Wales. Hotel and train arrangements were good. Our driver for Snowdonia and Ffestiniog RR was excellent. We suggest that Tenon...

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Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your thoughts and feedback with us. We're happy to hear this about your accommodations, train, and private driver arrangements. On behalf of our team, I apologize for any delays in receiving your final itinerary. While we certainly don't want to make excuses, we are in the process of staffing back up as are our overseas partners and regrettably, this causes some atypical delays. However, I have shared your comments with our team so they can be aware moving forward. Thank you again for sharing and we appreciate you choosing to travel with Tenon.

Luotettu asiakas

Feefo Verified

4 years ago

We had a wonderful trip to England and Wales!

We really enjoyed the activities planned for us especially the Harry Potter experience, Stonehenge, and Wales. While the accommodations in the Lake District were great, there wasn’t a lot to do...

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Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your experience with us! We're happy that you enjoyed your activities - I'm a Harry Potter fan myself so am especially glad you enjoyed this experience. :) I will pass along your comments about Lake District as well. Thank you for choosing to travel with Tenon Tours and we hope we'll have the chance to plan another trip for you in the future.

Kathleen

Feefo Verified

4 years ago

Mitä Kathleen sanoi Tenon Tours:

I highly recommend Tenon

Gracie was most helpful and responsive. She adjusted our plans easily as we honed our tour to give us the most rewarding experience.

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your service feedback with us, Kathleen! I'm glad that Gracie was helpful and responsive during your travels to Ireland - she'll be pleased to hear this. I see that you've traveled with us before and had to rebook this trip, and want to thank you for being a loyal Tenon traveler. We appreciate you choosing to travel with us!