Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Tenon Tours Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 749 arvostelua

Luotettu asiakas

Feefo Verified

2 years ago

Ok but trip design good

Ok- costs high- product average. Had to circle back twice during trip to get access vouchers provided. Selection of lodging was not detailed so room types we received were not great- very tight rooms...

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Emily

Tenon Tours

2 years ago

Thank you for taking the time to provide your thoughts! I've had a chance to speak with Rachel and Emily, and we sincerely apologize for the voucher issue—that was a mistake on our part and our contact in location. While this was undoubtedly frustrating, I am glad to hear that you were satisfied with the overall trip. Your notes on the accommodations are helpful for us as we plan for our future travelers—reviews like yours will aid us in continually bettering our service. Again, thank you for your comments and for choosing Tenon Tours. We hope we'll get to travel with you again.

Mrs Kathleen OConnell

Feefo Verified

2 years ago

Mitä Mrs Kathleen OConnell sanoi Tenon Tours:

communicaiton and responsiveness were excetptional

Emily

Tenon Tours

2 years ago

Thank you for the review, Kathleen! We hope to travel with you again soon.

Luotettu asiakas

Feefo Verified

2 years ago

Great Experience!

Stephanie and team did a great job planning my 2 week trip to Italy! I had already purchased flights but had no idea how to fill the time. Tenon tours found a variety of fun, unique activities for my...

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Emily

Tenon Tours

2 years ago

This is great to hear! I will be sure to share your comments with Stephanie as well. We're happy to know you felt the selected activities aligned with what you were hoping to do and see and that we were able to take the stress out of planning. We hope to travel with you again soon!

Luotettu asiakas

Feefo Verified

2 years ago

Paris was hot 🥵 but not expected!

What was done well is the complete process - from learning what we wanted thru delivery. Stephanie and Corey were responsive and helpful. The French team was incredible - the lady who had us on the...

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Emily

Tenon Tours

2 years ago

Thank you for your praise! We are thrilled you felt we were thorough from beginning to end, and it's great to hear you enjoyed your tour guides in France! I will be sure to pass your comments over to Stephanie and Corey as well. We hope to travel with you again soon!

Mr John Brazauskas

Feefo Verified

2 years ago

Mitä Mr John Brazauskas sanoi Tenon Tours:

Dream Trips ARE possible

They make your wants and needs important to them with a level of care most people would only use on themselves.

Emily

Tenon Tours

2 years ago

Thank you, John! I am thrilled you had the best time on your trip to the UK. We hope we'll get to travel with you again soon!

Luotettu asiakas

Feefo Verified

2 years ago

Our trip was perfect. We had no unexpected issues and enjoyed everyday. The only thing we would do differently is add a few more days.

Emily

Tenon Tours

2 years ago

Thank you for five stars! I am happy to hear you had a wonderful time and wouldn't change a thing. Thank you for choosing Tenon Tours!

Ms Susan Ritchey

Feefo Verified

2 years ago

Mitä Ms Susan Ritchey sanoi Tenon Tours:

Trip of a Life Time

The tour was everything I was looking for. We got history, culture, and a great understanding of the people and the different cities. We had a great variety of hotels, tours, and social events. ...

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Emily

Tenon Tours

2 years ago

Thank you for this wonderful feedback, Susan! It's great to hear you felt you got exactly what you were looking for out of the trip and the tours/hotels/social events were a blast! Each of our team members reads these comments so we can continue to better our services, so thank you for mentioning what was lacking in the phone app. We will use this to improve in the future. Thank you for choosing Tenon Tours! We hope to travel with you again soon.

Patricia

Feefo Verified

2 years ago

Mitä Patricia sanoi Tenon Tours:

We had an AMAZING time in Ireland. Everything was perfectly planned out for us and the recommendations that Tenon Tour made during our trip were wonderful.

Emily

Tenon Tours

2 years ago

Thank you for the wonderful review, Patricia! We are thrilled you had a fantastic time in Ireland and felt the trip was perfectly planned. I'll be sure to pass your kind words over to Janet and Jillian as well. We hope to travel with you again soon! Thank you for choosing Tenon Tours!

Julie

Feefo Verified

2 years ago

Mitä Julie sanoi Tenon Tours:

Good guidance in planning

Tenon gave us good guidance as we were planning our trip. We relied on their experience and expertise in travel to other countries, and they gave wise counsel - from driving in other countries, to...

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Emily

Tenon Tours

2 years ago

Thank you for the five-star review, Charles! On behalf of the Tenon Tours team, we had a wonderful time traveling with you, are happy you felt our recommendations aligned with your interests and that any hiccup was swiftly resolved. We hope to travel with you again soon!

Beverly

Feefo Verified

2 years ago

Mitä Beverly sanoi Tenon Tours:

Great Experience

We had a great time at the game and the hotel. Tenon and Gracie were very responsive and meet our need. We will use Tenon again.

Emily

Tenon Tours

2 years ago

Thank you for the wonderful review, Beverly! We are glad you enjoyed the College Football Classic event and felt that we were responsive and communicative. We are looking forward to our next trip together! Thank you for choosing Tenon Tours.