Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Tenon Tours Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 749 arvostelua

Thomas

Feefo Verified

Baldwin, MD

2 years ago

Mitä Thomas sanoi Tenon Tours:

Wonderful trip - we felt confident with our travel plans.

Assigned travel support person: Courtney was very professional and pleasant. We always felt that we were never alone in our travels.

Emily

Tenon Tours

2 years ago

Hi Thomas, Thank you for the wonderful review. It's great to hear that you never felt alone during your travels—that's our number one goal. I'll be sure to pass your kind comments along to Courtney as well. Thank you for choosing Tenon Tours!

Jean

Feefo Verified

Chicago

2 years ago

Mitä Jean sanoi Tenon Tours:

Wonderful Service

With Tenon Tours you are guaranteed a smooth trip. Everything is planned to perfection!

Emily

Tenon Tours

2 years ago

Hi Jean, Thank you for five stars! We're thrilled you felt everything was planned to perfection. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Christy

Feefo Verified

USA

2 years ago

Mitä Christy sanoi Tenon Tours:

Scotland Trip of a Lifetime

We visited every castle that was on our itinerary plus a few places that weren't. Our driver, David, was the absolute best ever! He was very knowledgeable about where we visited and took care of us...

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Emily

Tenon Tours

2 years ago

Hi Christy, Thank you for the five stars! We are so happy to hear that your trip to Scotland was absolutely unforgettable and that you got to visit all the castles on your list, along with a few of our suggested stops. It's wonderful to receive such positive feedback about David; we're glad you enjoyed your time with him. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Kim

Feefo Verified

Denver

2 years ago

Mitä Kim sanoi Tenon Tours:

Amazing responsiveness!

The service from Tenon Tours was amazing! Everyone I worked with at Tenon was so helpful and friendly - and very responsive! What a great experience!

Emily

Tenon Tours

2 years ago

Hi Kimberly, Thank you for five stars! We're thrilled to hear you had a wonderful time in the UK and that our service lived up to your expectations. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Robert

Feefo Verified

Gatineau, Quebec

2 years ago

Mitä Robert sanoi Tenon Tours:

Very responsive and helpful team members.

Tenon staff members had to work hard over two years to help us plan and execute this tour of Ireland. They were very flexible, empathetic and helpful at every twist and turn in the road. Thank you...

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Emily

Tenon Tours

2 years ago

Hi Bob, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide the support and flexibility needed to make your trip to Ireland a success. We've enjoyed working with you over the past two years. We hope you made many wonderful memories in Ireland, and we look forward to the opportunity to help with future adventures. Thank you for choosing Tenon Tours!

Luotettu asiakas

Feefo Verified

2 years ago

Removes the stress from travel.

Very dependable. They make travel interesting and stress free.

Robin

Feefo Verified

Williamsburg, VA

2 years ago

Mitä Robin sanoi Tenon Tours:

Comprehensive Travel Service

Friendly, responsive service from beginning to end. And the Tenon App keep all of our travel docs and info at out fingertips, with directions, and things to do readily available. Comprehensive!

Emily

Tenon Tours

2 years ago

Hi Robin, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your trip to Ireland, and we're delighted that you chose us once again to assist with your travel plans. It's fantastic to know that our Tenon app was helpful in keeping all your travel documents and information at your fingertips. We strive to provide a seamless and exceptional travel experience, and your feedback reassures us that we’re on the right track. We look forward to traveling with you again soon!

Randall

Feefo Verified

Cleveland

2 years ago

Mitä Randall sanoi Tenon Tours:

Great using Tenon Tours

Very good only one issue.

Emily

Tenon Tours

2 years ago

Thank you for your review! We're happy to hear you had a wonderful trip. I did see you had an issue with the bus at the ferry port and that you contacted Emily on our 24/7 traveler hotline. On behalf of our team, I apologize for this inconvenience and am glad to know that it did not affect the overall enjoyment of your time in Ireland and Scotland. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Marie

Feefo Verified

Metairie

2 years ago

Mitä Marie sanoi Tenon Tours:

German disaster 2024

The communications once the trip was very close was poor to non existent even when there was a schedule change-we were not notified. I must have made a phone call at least once a day to get...

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Emily

Tenon Tours

2 years ago

Hi Marie, Thank you for sharing your feedback with us. On behalf of our entire team, I apologize that your experience did not meet your expectations. We strive to make every travel experience exceptional, and we’re sorry to hear that we let you down. I’ve shared your feedback with my supervisor to ensure these comments are taken into account for future travelers and trips. Regarding the Danube boat ride, we have investigated the situation and found that we were not notified about the cancellation either. We apologize for not informing you in advance. I understand your By-Your-Side Service℠ TEAM member, Natasha, has been in touch about refunding you for this excursion. We hope this helps a bit. We also regret the communication issues you experienced, particularly with the driver-guide situation and the hotel in Frankfurt. We appreciate your feedback and will work to improve these areas. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Steven

Feefo Verified

Yorktown Heights

2 years ago

Mitä Steven sanoi Tenon Tours:

Great trip. . Great itinerary. a couple of small problems along the way. I did not realize but itineraries are set up by outside tourist agencys in scandanavia and iceland. I would have changed the...

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Emily

Tenon Tours

2 years ago

Hi Steven, Thank you for the five-star review! We’re thrilled you enjoyed your trip and itinerary, though we’re sorry to hear about the small issues you encountered. While we do collaborate with our partners abroad to finalize tours and other details, our team personally crafts your trip to align with your preferences. We hope you felt comfortable reaching out to your By-Your-Side Service℠ TEAM member, Emily, for any adjustments before or during your trip. We value your feedback and will use it to improve the experience for future travelers. We hope to travel with you again soon! Thank you for choosing Tenon Tours.