Healthy bedding plants delivered and are growing well. Excellent price. All things packaged sensibly and delivered nicely. Delivery date is always a bit of a guess, but price and quality make up for...
Lue kokonaan
Emily
Suttons
3 years ago
Thank you so much for your five star review and feedback. We strive to ensure that all plants are delivered to our customers in the perfect condition for planting. Although we try to stick as closely as possible to published despatch dates, we believe that the most important thing is to send plants out as soon as they are in prime condition for despatch and this may not be quite as originally planned especially when seasonal changes can throw up some suprises for our professional growers. We are so happy to hear that your bedding plants are growing well and would love to see how they are progressing. Thank you for taking the time to provide us with your positive feedback. We truly appreciate it!
Luotettu asiakas
3 years ago
Thanks. The seasonality of delivery is totally to be expected and not a problem at all. The guess work comes in relation to the delivery notifications.... that's really down to the courier used... they do give a bit of warning, but a definite next day notification would be handy.
Emily
Suttons
3 years ago
Thank you for your feedback. I have passed this onto our dispatch and courier relationship teams. We appreciate you providing us with your comments and will certainly take this on board.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you so much for your four star review and comments. We are delighted to hear that your Sugar Rush Mix Wallflowers have provided you with a beautiful array of colourful flowers and would love to see this.
Emily
Suttons
3 years ago
Thank you for five stars! We are delighted to hear the Husky Mix Primroses arrived safely to you and have been growing on well. We aim to dispatch all plants at the best possible time for growing on, when they are strong and healthy to be able to withstand the rigours of transit and continue their growth well. We are so happy to hear your plants have grown on sucessfully and would love it if you could share images of this with us in the future.
Emily
Suttons
3 years ago
We are so happy to hear that your Frizzle Sizzle Pansies have grwon on well and have produced a beautiful range of colours for you as we would have expected. Thank you so much for taking the time to provide us with your positive feedback and five stars.
Emily
Suttons
3 years ago
Thank you for five stars! We are delighted to hear the Most Scented Polyanthus plants arrived safely to you and have been growing on well. We aim to dispatch all plants at the best possible time for growing on, when they are strong and healthy to be able to withstand the rigours of transit and continue their growth well. We are so happy to hear your plants have grown on sucessfully.
Good quality plants and bulbs - well packed and delivered as promised
Emily
Suttons
3 years ago
Thank you for your five star review. We are delighted to hear your order arrived to you safely and was recieved in prime condition for growing. We appreciate you taking the time to provide us with feedback on your experience.
Tuotearvostelut
Emily
Suttons
3 years ago
We are happy to hear that your Daffodil Bulbs arrived safely. Thank you for five stars! We would love to see how the daffodils grow next spring.
Emily
Suttons
3 years ago
We are so happy to hear your Matrix Mix Pansies arirved safely. We strive to provide our plants at the highest quality ready to grow on sucessfully for a beautiful display. We would love to see the pansies in your garden!
Emily
Suttons
3 years ago
We are so delighted to hear you are happy with the quality of the Husky Mixed Primroses recieved and that these arrived to your safely. Thank you for providing us with your review and feedback. Thank you for five stars!
Easy to use, good communication and arrived in time.
Emily
Suttons
3 years ago
Thank you for your five star review and positive feedback. We are delighted to hear that you have recieved 5-star service from us. We are happy to hear your order arrives to you safely and appreciate you taking the time to provide us with your experience.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you for five stars. we are delighted to hear that your Yuzu tree arrived safely and you are happy with thi. It is amazing to hear that you had an amazing purchasing experience. Thank you for your custom and for providing us with your feedback.
Have placed several orders this year. All delivered when promised. Quality excellent every time. Some Pandora I bought took a while to come to best but now are superb. Probably something to do with...
Lue kokonaan
Emily
Suttons
3 years ago
Thank you so much for your five star review. We are delighted to hear you have recieved excellent and consistantly high levels of service from us this year. We believe that the most important thing is to send plants out as soon as they are in prime condition for despatch for growing on sucessfully. With some plants this may take longer than others, particularly if they are more fussy with temperature and climate changes, but with time we are confident our plants will thrive in the correct conditions. Thank you for taking the time to provide us with your experience.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you for your five star review. We are so happy to hear you are delighted with the Autumn Blaze Pansies recieved and would love to see how you implement these into your garden.
Emily
Suttons
3 years ago
Thank you so much for your positive review. We are confident the Tall Clove Most Scented Mix Stocks will be a beutiful addition to your garden and we are are happy to see that they arrived safely and you are satisfied with the plants recieved.
Emily
Suttons
3 years ago
Thank you for the five stars! We would love to see how the Sugar Rush Mix Wallflower plants grow in your garden and would love it if you could send us an image or two to show us how they look once at their best.
0
Jaa
CR
Charlie Rattray
3 years ago
Ostopäivä: 24/09/2021
Mitä Charlie Rattray sanoi Suttons:
The service was excellent and the plants were excellent and they were very healthy, thanks,
Emily
Suttons
3 years ago
Thank you so much for five stars! We are so delighted to hear that your order was safely recieved and the service you have recieved has been excellent. We strive to ensure all plants are dispatched in optimal condition and health to ensure they have the highest success of growing on in your garden. Thank you for taking the time to provide us with your positive comments.
Tuotearvostelut
Emily
Suttons
3 years ago
We are so happy to hear that your Frizzle Sizzle pansies arrived to you promptly and safley survived the rigours of transit. Thank you for five stars! We are delighted that you are are happy with the plants recieved in your order and would love to see how you have implemented this variety into your garden.
Thank you so much for your five star review and positive feedback. We are so happy to hear that your order arrived safely and you are satisfied with the high level of quality we provide with our plants. Thank you for taking the time to provide us with your feedback.
Tuotearvostelut
Emily
Suttons
3 years ago
We are so happy to hear that the Matrix Mix Pansies arrived safely though the righours of transit and the packaging protected them well. Thank you for the five stars! We would love to see how the pansies are incorperated into your garden.
Emily
Suttons
3 years ago
Thank you for five stars! We are so happy to hear that the Frizzle Sizzle Pansies arrived safely to you and you are delighted with the palnts recieved. We appreciate you taking the time to rate your product.
The plants arrived totally outside the planters, soil and plants all over the place. I have replanted them, one container is just ok but for the other one, all flowers are gone, plants look sad -...
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Emily
Suttons
3 years ago
Thank you for your feedback and comments regarding your service. We are sorry to hear your order was poorly affected in transit. Unfortunatley, although our couriers do their best to look after all of our parcels, there is a very small percentage which will get affected by the rigours of transit. We pride ourselves in ensuring our customers are 100% satisfied with their orders and always want to hear from our customers if something like this occurs so we can resolve any issues you may have. Please contact our customer services team directly via email or phone and they will be more than happy to get this issue resolved for you.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you for your feedback. Unfortunatley, there will be a very small percentage of parcels which will arrive damaged due to the rigours of transit. Although this is rare, we are always happy to help in fixing any issues which may occur from the transit of our products. We pride ourselves in ensuring our customers are 100% satisfied with their orders and always want to hear from you if something like this occurs. Please contact our customer services team directly via email or phone and they will be more than happy to get this issue resolved for you.
The plants arrived promptly and were packaged really well. The violas are very cute with their elongated Flopsy bunny ears!
Emily
Suttons
3 years ago
Thank you so much for your positive feedback and five star review. We are delighted to hear that your order arrived to you safely and you are happy with the goods recieved. We strive to ensure all orders arrive in prime condition and do our best to package items as well as possible. Thank you so much for providing us with your positive comments.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you so much for the five stars! We are so happy to hear you are delighted with your new Viola plants and we are confident these will provide you with a stunning display of colour and beauty in your gardening plans. We would love to recieve an image from you of how they get on.
Thank you so much for your five star review. We are delighted to hear your order arrived promptly and safely and you are happy with the standard of quality of the plants recieved. Thank you for taking the time to provide us with your feedback. We love to hear from our customers and are so happy to hear you have had an excellent service from us.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you so much for the five stars. We are sure the Delightfull Dutch Tulips will be a beautiful addition to your garden and would love to see how they perform when they bloom.
Emily
Suttons
3 years ago
Thank you so much for the five stars. We are confident that the Golden Dawn Daffoldils will provide a beautiful display for you in your garden next year and would love to see how they perform when they bloom.
Emily
Suttons
3 years ago
Thank you so much for the five stars. We are so happy to hear your are delighted with the Hyacinth Mixed bulbs. We would love to hear from you when they bloom next year.
Emily
Suttons
3 years ago
Thank you so much for your positive review. We are so happy to hear you are delighted with the Crocus Botanical Mix Bulbs. We understand it is difficult to review bulbs prior to them blooming. So would love to recieve an update from you next year when they have grown.
Emily
Suttons
3 years ago
Thank you so much for your positive review. We are so happy to hear you are delighted with the Galanthus Snowdrop Bulbs. We understand it is difficult to review bulbs prior to them blooming so would love to recieve an update from you when they have come out to bloom. We always love reciving images from our customers showing us how are products are performing.
Emily
Suttons
3 years ago
Thank you so much for your positive review. We are so happy to hear you are delighted with the English Bluebell bulbs. We would love to recieve an update next year when they have grown to see how they are adding to your outdoor space.
Pansies and Viola had root rot and died within a couple of weeks. Would welcome less use of plastic packaging
Emily
Suttons
3 years ago
Thank you very much for taking the time to provide us with this feedback, we have ensured to pass these comments onto our nursery for review. We apologise that your experience was not as expected and some plants were not up to our usual standard. We take all feedback very seriously so have made sure our nursery growers and management have been made aware of this. We dispatch thousands of plants each day and rarely hear of issues such as this, but want to ensure this does not happen again which is why we take all feedback very seriously. We always want our customers to be 100% happy with their order and recommend that you contact our customer services team as soon as an issue is identified so they can resolve this for you as soon as possible. In regards to our packaging we are still using black plastic pots at the moment to ensure all remaining stock of these is utilised and not wasted however we do have recycled and compostible pots coming in to replace these, once our existing stock has been used. We appreciate your feedback reagrding this and can assure you that impovements are already on their way regarding our packaging.
Tuotearvostelut
Emily
Suttons
3 years ago
Thank you for your feedback. We dispatched out thousands of units of the Matrix Mix Pansies over the span of a month and have recieved very little negative feedback regarding the quality of these plug plants upon arrival. We are so sorry to hear that your order did not arrive in the same condition as others and as we would expect. We have passed this comment onto our nursery for evaluation and investigation. Please contact our customer services team directly via email or phone if you are not satisfied with any part of your order so they can help to resolve this for you. Our customer services team are always happy to assist with any issues you may have and will be there to offer resolution to any complaints. We recommend contacting us within 14 days of reciept of your order, especially if there are any immediately recognised issues with the plants recieved to ensure we can offer assistance as soon as possible.
Emily
Suttons
3 years ago
Thank you so much for your five star review. We are so happy to read that your Hydrangea Arborescens Annabelle arrived to you safely and in prime condition as we would expect. We would love to see how this plant blooms and develops in your gardening space. We are confident this will be a beautiful addition to your garden. Thank you for taking the time to provide us with you positive feedback.
Emily
Suttons
3 years ago
Thank you for your feedback. We are confident your Prunus incisa Kojo-No-Mai Cherry tree will produce a stunning display of pink-white blossoms for you once this has grown further and will be a beautiful ornamental addition to your garden. With all of our live plants, as seasonal conditions can vary and plants sometimes throw up surprises even for our professional growers; although we try to stick as closely as possible to published despatch dates, we believe that the most important thing is to send plants out as soon as they are in prime condition for despatch and this may not be quite as originally planned. We make sure that any delays in the predicted dispatch date are communicated to our customers via email to ensure you are kept informed of any delays that may occur and can amend your gardening plans accordingly.
Emily
Suttons
3 years ago
Thank you for your feedback. We have recieved very positive feedback on the Sorbet XP Viola Garden Ready Plants since dispatching these out to our customers, so are very sorry to hear that your order did not arrive in the same condition as others and to the standard we expect. We have passed this feedback onto our professional growers for investigation. Please contact our customer services team directly via email or phone if you are not satisfied with any part of your order so they can help to resolve this for you.
Emily
Suttons
3 years ago
Thank you for taking the time to provide us with your feedback. We are shocked to read your comments as we have recieved lots of positive feedback on the Viola Bunny Ears Postiplug plants since dispatching the last batch out to our customers. We are saddened to hear that your order did not meet the standard we strive to provide and you were dissapointed in the quality upon reciept. We have passed this feedback onto our professional growers for investigation. Please contact our customer services team directly via email or phone if you are not satisfied with any part of your order so they can help to resolve this for you as soon as possible.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!