Delivered later than advised, when delivered protein powder tub was damaged and everything else was covered including carpet and clothes after opening box. Sent a replacement free of charge though....
Lue lisää
Derek
Supplement Centre
6 years ago
Apologies for the delay, and for the damage on the item when received. Generally Hermes are very efficient but clearly this wasn't the case on this occasion. The expiry date on the Night shredder is best before not use by, so advised they are fine to use. They items are greatly reduced which is why they are part of a bundle.
Tuotearvostelut
Derek
Supplement Centre
6 years ago
That's what we like to hear, thank you.
Derek
Supplement Centre
6 years ago
It is a best before date on a clearance item and is good to use.
Great service and excellent products bought for my partner for his birthday! will defo recommend and use again 😁
Derek
Supplement Centre
6 years ago
Brilliant, thank you for the feedback.
Tuotearvostelut
Derek
Supplement Centre
6 years ago
Brilliant, thank you for the feedback.
Derek
Supplement Centre
6 years ago
Brilliant, thank you for the feedback.
Derek
Supplement Centre
6 years ago
Brilliant, thank you for the feedback.
Derek
Supplement Centre
6 years ago
Brilliant, thank you for the feedback.
Ostopäivä: 27/01/2020
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Supplement Centre:
Quick delivery but bad customer service I had a damage item sent and I had to return the item or they would only send half the amount even when I produced photos of damage
Derek
Supplement Centre
6 years ago
Thank you for the feedback. On the rare occasions that the tub is cracked in transit, we do offer the option of either sending a smaller tub to make up for any lost protein, or a return of the damaged tub for a direct replacement. You asked for the smaller tub, so this is what we sent. We would have been happy to replace the whole tub had you wanted us to.
I have bought the accessories bundle and a item was missing, also the ad shows t shirt will be selected randomly between M/L size, received XL, they wouldnt take that back or replace,
Derek
Supplement Centre
6 years ago
Apologies for the confusion. The T-Shirts are randomly assigned, there is no option to select the size unfortunately. We are sorry to hear that an item is missing however, we will be in touch to get this resolved for you.
Tuotearvostelut
Derek
Supplement Centre
6 years ago
We are sorry to hear this. We will arrange to get the missing item sent on to you. The T-shirts are randomly assigned free items, there is no option to choose a size unfortunately.
Great value bundle for the price and fast delivery the taste isn’t bad either. If the deal is still on when I get through it all I’ll definitely be buying it again.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.