Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen SportsCover Direct arvostelut

Näytetään kaikki 5,509 arvostelua

Luotettu asiakas

Feefo Verified

2 years ago

Quick efficient and informative service

Ostopäivä: 23/01/2024

Luotettu asiakas

Feefo Verified

2 years ago

Poor customer care and communication.

There was an automatic renewal and no prior notification. This is not good customer care. I discovered the renewal in my bank account.

Alison Taylor

SportsCover Direct

2 years ago

Thank you for your feedback. We're sorry to hear that you were not aware that your policy would be renewed. When policies are approaching expiry we always send out at least 2 emails to customers advising that we will attempt to renew unless they let us know that they don't wish for the renewal to go ahead. If the policy is renewed, policy documents are sent out instantly by email. If you did not receive any of these emails, please contact our sales team on 01494 484800 or sales@sportscover.co.uk and they will check that we have the correct email address for you. If you did not want your policy to be renewed, we would be happy to cancel it for you, and provide a full refund within 14 days. The sale team would be happy to process that for you.

Luotettu asiakas

2 years ago

Thank you for your reply. I checked my Sportscover account and see you have my correct email. I’m not impressed.

Ostopäivä: 29/01/2024

John Bailey

Feefo Verified

2 years ago

Mitä John Bailey sanoi SportsCover Direct:

Easy to do on line easy to do

Ostopäivä: 28/01/2024

Luotettu asiakas

Feefo Verified

2 years ago

Great Cover

Excellent price on very good cover for replacement and personal cover/liability. Good renewal price and plenty of notice if you decide going ahead for renewal. A bit of a no brainer for me regarding...

Lue lisää

Ostopäivä: 27/01/2024

Paul Bunker

Feefo Verified

2 years ago

Mitä Paul Bunker sanoi SportsCover Direct:

I received a email saying my cover would automatically update and that I need’nt do anything. My payment wasn’t taken so I had to contact SportCover to renew my policy. The person I spoke with...

Lue lisää

Ostopäivä: 23/01/2024

Luotettu asiakas

Feefo Verified

2 years ago

Yes would buy from them again. All went through very smoothly online. Could not ring as it was the weekend.

Ostopäivä: 27/01/2024

Richard A

Feefo Verified

Harrogate

2 years ago

Mitä Richard A sanoi SportsCover Direct:

Excellent service, great covr

Simple, straightforward website which makes taking out cover easy. If you want to speak to a real person they provide an excellent customer experience. 4th time I have used them and wouldn’t go...

Lue lisää

Ostopäivä: 27/01/2024

David Stone

Feefo Verified

2 years ago