Lucy dealt with my enquiry over the phone efficiently and answered my subsequent emails immediately and resolved my query
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to hear that Lucy dealt with your enquiry over the phone efficiently and answered your subsequent emails immediately to resolve your query. We will pass your feed back on to her.
Friendly customer service who understood exactly what insurance cover I needed for the Historical reenactment that I would be engaged in.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feedback to us - it is great to see that you received friendly customer service from our team who understood exactly what insurance you needed for your historical reenactment.
You Operator was very good, however a brief explanation of the differences between Bronze, Silver and Gold cover would have been useful.
The cover provided v cost is very good
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we will pass these on to the relevant department. Full details of each of our levels of cover can be found on the website. We are pleased to hear that our adviser was very good and the cover provided you feel was good and a good price.
Ostopäivä: 27/06/2016
0
Jaa
TC
Trusted Customer
10 years ago
Mitä Trusted Customer sanoi SportsCover Direct:
Good price.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we are pleased you found SportsCover Direct offered a good price for your insurance.
We are happy to see that you thought SportsCover Direct was easy to use and competitively priced for your sports insurance. Thank you for your feed back.
Cover offered everything I required for my trip and easy and straightforward to purchase
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we are happy to hear that we offered cover for everything you required for your trip and you found it easy and straightforward to purchase your insurance.
Second time I've had cover from them and have always been helpful and cover everything I need. I made a mistake (wrong date) on the second booking, they noticed through the small itinerary I gave and...
Lue lisää
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are very pleased to hear that you found SportsCover Direct helpful and cover everything you need and this is the second time you have taken our cover with us. We are glad that we were able to spot your mistake and help you out to correct that date to ensure you are fully covered for your trip.
Ostopäivä: 26/06/2016
0
Jaa
Luotettu asiakas
10 years ago
I have not yet received confirmation of my insurance.
Alison
SportsCover Direct
10 years ago
I can see that you took out a policy on 18th June. The documents were emailed to your instantly,. It is possible that they went to your junkmail folder. We also note that you emailed us over the weekend when our office was closed to ask us to change the date of cover as your skydive had been postponed. Because the office was closed we did not respond, and you took out a new policy to cover you last Saturday. We will cancel your first policy, and refund the premium to your card today. Let us know if you did not received the documents for the second policy that you took out, and we will resend them to you.
Luotettu asiakas
10 years ago
I submitted feedback then found my policy, so I apologise. I have received excellent service and would recommend Sportscover Direct. The website is easy to use and I managed to buy insurance quickly on the day. I had a quick response to my email query.
Luotettu asiakas
10 years ago
I submitted feedback then found my policy, so I apologise. I have received excellent service and would recommend Sportscover Direct. The website is easy to use and I managed to buy insurance quickly on the day. I had a quick response to my email query.
amazing costumer service, quick and easy to use . great
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - it is great to hear that you found SportsCover Direct offered amazing customer service, and was quick and easy to use to purchase your insurance.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - it is great to hear that you found SportsCover Direct offered amazing customer service, and was quick and easy to use to purchase your insurance.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.