Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen SPCA Pet Insurance arvostelut

MB

Murray Alexander Brooks

Feefo Verified

Blenheim

2 years ago

Mitä Murray Alexander Brooks sanoi SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Tuotearvostelut

Ostopäivä: 19/07/2024

0

RW

Rhonda Williams

Feefo Verified

Blockhouse Bay, Auckland

2 years ago

Mitä Rhonda Williams sanoi SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Tuotearvostelut

Ostopäivä: 18/07/2024

0

LD

Lisa Downing

Feefo Verified

Auckland

2 years ago

Mitä Lisa Downing sanoi SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Tuotearvostelut

Ostopäivä: 17/07/2024

0

TC

Toni Cliffin

Feefo Verified

2 years ago

Mitä Toni Cliffin sanoi SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

Lue lisää

CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Tuotearvostelut

Ostopäivä: 14/07/2024

0

Luotettu asiakas

Feefo Verified

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

Lue lisää

CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Tuotearvostelut

Ostopäivä: 13/07/2024

0

Luotettu asiakas

Feefo Verified

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Tuotearvostelut

Ostopäivä: 12/07/2024

0

Luotettu asiakas

Feefo Verified

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Tuotearvostelut

Ostopäivä: 11/07/2024

0

KF

Kimberley Fatt

Feefo Verified

Auckland

2 years ago

Mitä Kimberley Fatt sanoi SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Tuotearvostelut

Ostopäivä: 04/07/2024

0

OV

Odette Viljoen

Feefo Verified

Auckland

2 years ago

Mitä Odette Viljoen sanoi SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Tuotearvostelut

Ostopäivä: 27/06/2024

0

Luotettu asiakas

Feefo Verified

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Tuotearvostelut

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Ostopäivä: 25/06/2024

0

SPCA Pet Insurance arvostelut

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoI have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no...Lue lisää

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoVery patient operator who was just so helpful Very impressed and happy with the plan. Felt I could make informed decision and spending amount of money I can manage with the $1000 excess plan costing...Lue lisää

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoHopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our...Lue lisää

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoI filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not...Lue lisää

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?