Rang the company for some information about the awning (would it fir my campervan etc) the gentleman I spoke to was patient,listened and gave good advice.
Answered phone straight away as well.
Somerset Camping
Somerset Camping
11 years ago
Thanks for the great feedback, its really appreciated. Happy Camping.
No problems with the garment dispatch, however tardy response to crediting for a returned garment. Had to chase for a response over a month later - still not received.
Somerset Camping
Somerset Camping
11 years ago
Very sorry to hear this and we will investigate immediately and get back to you. I am not sure what has gone wrong here but it is very unusual. Please be assured we will give this our urgent attention and resolve this as quickly as possible.
Luotettu asiakas
11 years ago
Credit now received. Efficient and timely response.
Somerset Camping
Somerset Camping
11 years ago
Many thanks for taking the time to reply. Again our apologies you had to chase on this, we have changed our returns procedures to ensure refunds are processed more efficiently. Thank you for bringing this to our attention.
Thanks for the great feedback, its really appreciated. Regarding the fabric getting trapped we think you are referring to the fabric sleeve that would be used for the pole and clamp kit. May we suggest calling Khyam Technical help directly as they may be able to offer a solution.Happy Camping
The ordering process was easy, the website well laid out and easy to navigate. Our order came when they said it would and was well packed and not damaged in any way.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
