Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen smei arvostelut

Näytetään kaikki 2,568 arvostelua

Luotettu asiakas

Feefo Verified

6 years ago

Nearly 5 stars

It was very easy to renew the insurance. I didn't award 5 stars as I had to remind them to send my documents!

Ostopäivä: 13/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

There is better out there

I am still with this broker for my insurance but they were not very good at dealing with the COVID situation. Not because they denied cover but they never called me back and just ignored my emails. ...

Lue lisää

Lauren Charlesworth

smei

6 years ago

Thank you for response, I can see that you contacted uson the 16thApril to query the cover for COVID-19 under your policy, we explained as per your policy wording and a claim was sent to your insurer the same day. Allianz responded to you by email on the 21st April explaining why the claim was rejected and the reasons for this, we were not contacted again until your renewal in May. Should you have any further queries, or wish to discuss this matter further please do not hesitate to get in touch on 0330 134 4602. Kind Regards,Lauren Charlesworth SME Insurance Services

Ostopäivä: 04/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

Still waiting for you to send policy please

Lauren Charlesworth

smei

6 years ago

I can confirm that your documents have been resent to the email address we hold on file for you again today. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Ostopäivä: 13/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

They gave us what we needed, that’s why we go back to them and yes I would recommend them.

Ostopäivä: 25/08/2020

Luotettu asiakas

Feefo Verified

6 years ago

Good job

GIven the present restrictions the team did a good job even if delays in communication were annoying but inevitable.

Ostopäivä: 09/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

Wonderful service as always

Ostopäivä: 18/08/2020

Trusted Customer

Feefo Verified

Wisbech

6 years ago

Mitä Trusted Customer sanoi smei:

Good service all-round.

Very thorough in getting the correct cover at a fair price. Initial response was outside the expected time, but once engaged all went forward very easily.

Ostopäivä: 28/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

Very easy to use thanks

Ostopäivä: 20/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

Been with last many years.Very assistive and polit and know the markets.

Always assistive and patient and non pushy

Ostopäivä: 30/08/2020

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi smei:

WHEN A CUSTOMER CALLS AND CALLS AND CALLS AND CALLS ASKING FOR THEIR POLICY SEND IT

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see the documents were emailed on the 5th, and 13th ofAugust this year, however I have resent these to both the email addresses we hold for you today and they should be received soon. Kind Regards, Lauren Charlesworth SME Insurance Services

Ostopäivä: 02/08/2020

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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