Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen smei arvostelut

Näytetään kaikki 2,567 arvostelua

Andrula

Feefo Verified

3 years ago

Mitä Andrula sanoi smei:

Great service

Ostopäivä: 04/12/2022

Luotettu asiakas

Feefo Verified

3 years ago

Service not so good as it was when I first started with you. I’ve been a customer for eleven years but last couple of years I’ve had to contact you to sort my insurance. I’ve been constantly calling...

Lue lisää

Lauren Charlesworth

smei

3 years ago

Thank you for your response, we apologise that the renewal process was not up to standard this is certainly not how we want our customers to feel. I have raised this matter internally and arranged for someone to contact you to discuss this in more detail to prevent this from happening again in the future. Should you have any further queries in the meantime, please do not hesitate to get in touch on 0330 818 7661. Kind Regards, Lauren Charlesworth SME Insurance Services

Luotettu asiakas

3 years ago

Still waiting for someone to contact me that was 4 weeks ago !!

Lauren Charlesworth

smei

3 years ago

Thank you for notifying me of this, I understand the Executive has tried to contact you by phone today but was unsuccessful and has sent you an email instead. Kind Regards, Lauren Charlesworth SME Insurance Services

Luotettu asiakas

3 years ago

Not received an email.

Lauren Charlesworth

smei

3 years ago

Thank you for your response, I can see the email was sent to you on 28/11 and is attached to the file, I have forwarded this from my email address this time for your reference. Kind Regards, Lauren Charlesworth SME Insurance Services

Ostopäivä: 01/11/2022

Christine

Feefo Verified

3 years ago

Mitä Christine sanoi smei:

got me sorted straight away vey polite and helpful

Ostopäivä: 21/11/2022

Allison

Feefo Verified

3 years ago

Mitä Allison sanoi smei:

Great

Always find best price good communication

Ostopäivä: 20/11/2022

Pauline

Feefo Verified

3 years ago

Mitä Pauline sanoi smei:

Normally the SME service is good and helpful however this years insurance took quite a few phone calls and not always replied when said and I had to ask a few times if the adjustment to policy was...

Lue lisää

Lauren Charlesworth

smei

3 years ago

Thank you for your feedback, I apologise your query was not picked up promptly, I have raised this matter internally to prevent this from happening again in the future. Should you have any further queries, or wish to discuss this in more detail, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Ostopäivä: 16/11/2022

Susan

Feefo Verified

3 years ago