Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen smei arvostelut

Näytetään kaikki 2,567 arvostelua

Luotettu asiakas

11 years ago

Insuring with this company was quick & easy

SME Insurance Services

smei

11 years ago

Thank you for your comment, it is great to hear that our processes are straightforward.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

was told if I paid monthly I could cancel insurance as I wasnt sure id…

was told if I paid monthly I could cancel insurance as I wasnt sure id be trading much longer. Decided to pay in full and not getting money back. Also was supposed to speak to someone about direct...

Lue lisää

SME Insurance Services

smei

11 years ago

We are sorry to hear that you are dissatisfied with the service you have received. Our cancellation procedure and charges are the same regardless of the payment method, monthly or annual, we do explain this at the point of sale and it is detailed in our terms of business. I can see that there has been quite a bit of activity recently on your policy so we will contact you directly in response to the points you have raised and to discuss any concerns you may have. Lisa Boyes Customer Services Manager

Ostopäivä: 19/10/2014

Luotettu asiakas

11 years ago

Good

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Very good service and the staff were polite and friendly. Have recommended them since.

SME Insurance Services

smei

11 years ago

Thank you for leaving us such excellent feedback. We have passed your kind comments to Janet, your Sales Executive.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

very nice chap explained everything for me to understand fast service

SME Insurance Services

smei

11 years ago

We really appreciate your feedback and it is great to hear you were happy with the service provided.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Really excellent customer service

SME Insurance Services

smei

11 years ago

We are pleased to hear that you received excellent customer service from the sales executives. Thank you leaving us such positive feedback.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Great service

SME Insurance Services

smei

11 years ago

Thank you for your feedback.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Very friendly telephone conversations, very helpful.

SME Insurance Services

smei

11 years ago

Thank you for leaving us feedback. It is fantastic to hear that our Sales Executives were friendly and helpful. We will pass the feedback to Perri.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Excellent service.

Ostopäivä: 28/01/2015

Luotettu asiakas

11 years ago

Very polite ,helpful and patient

SME Insurance Services

smei

11 years ago

Thank you for your great feedback about our service and staff, we do appreciate you taking the time to comment.

Ostopäivä: 28/01/2015

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta