Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen smei arvostelut

Näytetään kaikki 2,568 arvostelua

Luotettu asiakas

11 years ago

Excellent cover for a fair price , what more can one ask

Ostopäivä: 09/08/2015

Luotettu asiakas

11 years ago

However I was very disappointed at the way I have been treated. Des who took…

However I was very disappointed at the way I have been treated. Des who took my details stated that as I was paying a initial deposit that the remainder to be paid by the end of August which I agreed...

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SME Insurance Services

smei

11 years ago

Thank you for your feedback. I can see that you have already spoken to one of my colleagues regarding this matter and we can only apologise once again for our error. Unfortunately, our credit control team had, in error, missed the note and proceeded to issue the standard template debt chase letters. This is certainly not the type of service you can expect from SME Business Insurance and hopefully we will be able to prove this to you in the future. Kind Regards Lisa Boyes Customer Services Manager

Ostopäivä: 09/08/2015

Luotettu asiakas

11 years ago

very helpful always give good quote.

Ostopäivä: 09/08/2015

Luotettu asiakas

11 years ago

Last years direct debit expired several months ago. Out did not ask or a new…

Last years direct debit expired several months ago. Out did not ask or a new mandate when I renewrd,. You did howevet charge me £50 for your error. Outrageous. I will be taking this up with SME. Pure...

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SME Insurance Services

smei

11 years ago

Thank you for your feedback. A default charge is applied by Close Brothers Premium Finance when a direct debit is returned unpaid, it seems that you cancelled the direct debit at your bank leading to the defaulted payment, but if there is any error by SME Business Insurance or the finance company then this charge would be waived. I will investigate this matter further and contact you directly. Kind Regards Lisa Boyes Customer Services Manager

Ostopäivä: 09/08/2015

Luotettu asiakas

11 years ago

i renewed my business insurance and was told price was same as last year which seemed…

i renewed my business insurance and was told price was same as last year which seemed reasonable.however when i got the documentation the actual insurance from lv had come down £50-but sme had raised...

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SME Insurance Services

smei

11 years ago

Thank you for bringing this to our attention, I will investigate this matter further and contact you directly. Lisa Boyes Customer Services Manager

Luotettu asiakas

11 years ago

after placing my review of sme insurance they quickly got in touch regarding the fees.they apologised for the extra charge and as a show of goodwill refunded the full fee not just the extra £50. it's nice that they admitted they were wrong and i feel they deserve a second chance for showing geniune concern over upsetting one of their customers. i would now consider using sme insurance again my new rating is for good customer relations .

Ostopäivä: 26/07/2015

Luotettu asiakas

11 years ago

Service quick and all information explained

Ostopäivä: 26/07/2015

Luotettu asiakas

11 years ago

It was a surprisingly easy process working with the lady who called me. She explained…

It was a surprisingly easy process working with the lady who called me. She explained everything very clearly and listened to me and my needs for the business.

SME Insurance Services

smei

11 years ago

Thank you for your comments. We will be sure to pass them on to Alexis and her manager.

Ostopäivä: 26/07/2015

Luotettu asiakas

11 years ago

good

Ostopäivä: 26/07/2015

Luotettu asiakas

11 years ago

very good

Ostopäivä: 26/07/2015

Luotettu asiakas

11 years ago

Easy to deal with.

Ostopäivä: 26/07/2015

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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