Worked well using the email method, not so good via the phone regarding my initial enquiry. Once the email conversation started, everything seemed to hit top gear, so special thanks to Casey for her...
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Sophie
Slingsby
2 years ago
Thank you for taking the time to leave a review, it is much appreciated. We’ll pass this feedback on to Casey.
Tuotearvostelut
Ostopäivä: 27/03/2024
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
not your fault slow due to easter holiday.
Sophie
Slingsby
2 years ago
Your feedback is important to us - thank you for sharing.
Ostopäivä: 26/03/2024
0
Jaa
CL
City of London
Feefo Verified
2 years ago
Mitä City of London sanoi Slingsby:
the order process was straight forward and Liesa were really helpful.
Sophie
Slingsby
2 years ago
We appreciate your feedback on our service - thank you.
received the bins without a lid - photo shows bin complete with lid. no drop down box to add a lid on the website. when i complained, they advised there were no longer selling the lids ?
Matthew
Slingsby
2 years ago
Good afternoon,
Thank you for your feedback. Firstly, please accept our apologies for the incorrect image on our website & catalogue. The bins are no longer available with the lids as pictured as our supplier has discontinued this part of the product which is sadly out of our control. We have contacted our supplier to retrieve a more up to date image.
A collection was raised last week in order to retrieve the bins from your address, but this was unsuccessful. We have raised another collection this morning with DX and advised the driver to contact you to organise a time to pick up the bins. If you require further information, please contact Shaun who has been liaising with you to solve this issue. Once the bins have been returned a full refund will be provided. Once again please accept our apologies and we hope to be of better service in the near future.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.