Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Shield Total Insurance Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/shield-total-insurance | Feefo

Luotettu asiakas

Feefo Verified

2 years ago

The service and communication were very good. I reserve judgement the quality of the product.

Lindsey

Shield Total Insurance

2 years ago

Hi, Its great to hear our service and communication are very good. Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 27/07/2023

0

KR

Kevin Roberts

Feefo Verified

stoke-on-trent

2 years ago

Mitä Kevin Roberts sanoi Shield Total Insurance:

good value

got my quote n called to renew insurance, easy to arrange n was done quickly

Lindsey

Shield Total Insurance

2 years ago

Hi Kevin, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick and easy to process. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 27/07/2023

0

Luotettu asiakas

Feefo Verified

2 years ago

Confusing communications

I spoke to you and renewed the cover and still I received an email and a text saying I had no cover. I had to them call again to clarify if I was covered. Also the insurance is u see a different...

Lue lisää

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. My apologies for any miscommunication received . We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 25/07/2023

0

MI

Mr Paul Ibbotson

Feefo Verified

2 years ago

Mitä Mr Paul Ibbotson sanoi Shield Total Insurance:

Very good service

Very professional great price always easy to get in touch with them very happy with the service i receive will continue to use this company

Lindsey

Shield Total Insurance

2 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It's great to hear your are very happy with our service, and that our process is always easy and professional. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 23/06/2023

0

MR

Mrs Linda Rowson

Feefo Verified

2 years ago

Mitä Mrs Linda Rowson sanoi Shield Total Insurance:

Easy to work with

Easy to renew and arrange payment over the year. Shame about the office hours could do with a later evening even once a week.

Lindsey

Shield Total Insurance

2 years ago

Hi Linda, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was easy to arrange. I can confirm our representatives are available to outbound customers Tuesday to Thursday until 1830, should you require to renew your policy at a later time next year. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 21/07/2023

0

Luotettu asiakas

Feefo Verified

2 years ago

I was recommended to use Shield when I first bought my Campervan. I have always continued to use them - finding them competitive with excellent customer service.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear that you would recommend Shield and our representatives provide an excellent customer service. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 18/06/2023

0

Luotettu asiakas

Feefo Verified

2 years ago

Friendly

Coped nicely when my email provider failed

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear our representatives were able to resolve any issues swiftly. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 12/07/2023

0

MJ

Mr LESLIE James

Feefo Verified

2 years ago

Mitä Mr LESLIE James sanoi Shield Total Insurance:

very good and easy to understand any changes in the policy

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, Thank you for taking the time to review your recent experience. It’s great to hear you received a good service when making changes to your policy. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, I am sorry to hear that your premiums have increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements, Kindest regards, The Club Care Team The Shield Total Insurance Team

Ostopäivä: 07/06/2023

0

Luotettu asiakas

Feefo Verified

2 years ago

I have been with Shield for what must be 20 years. That says it all.

I have been with Shield for what must be 20 years. That says it all. I have never felt my premiums were increased to give discounts to new customers. Again that says a lot.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear feedback from a long standing customer. Thank you for being valued customer. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 06/06/2023

0

ME

maureen E

Feefo Verified

Stratford upon Avon

2 years ago

Mitä maureen E sanoi Shield Total Insurance:

Spot On

First class service. No problems whatsoever

Lindsey

Shield Total Insurance

2 years ago

Hi Maureen, It is fantastic to hear we provide a first class service. Thank you for providing your feedback. Kindest regards, The Shield Total Insurance Team

Tuotearvostelut

Ostopäivä: 31/05/2023

0

Shield Total Insurance arvostelut

Trailer TentLisää arvosteluja tästä tuotteesta (19)Avaa tuotteen verkkosivustoHow on earth can I rate the quality of an insurance policy until I try to use it?

MotorhomeLisää arvosteluja tästä tuotteesta (84)Avaa tuotteen verkkosivustocaller spent time telling me about the breakdown cover n then said that it couldn't be offered as my van is over 29 years old, bit of a waste of time telling me

TrailerLisää arvosteluja tästä tuotteesta (41)Avaa tuotteen verkkosivustoAs above but now 2 star not 3 because you’ve asked me twice which is annoying

Leisure HomeLisää arvosteluja tästä tuotteesta (141)Avaa tuotteen verkkosivustoVery good price and great service

TrailerLisää arvosteluja tästä tuotteesta (41)Avaa tuotteen verkkosivustoHappy with insurance and having a back up.

MotorhomeLisää arvosteluja tästä tuotteesta (84)Avaa tuotteen verkkosivustoGood - nice to be able to speak to a human

TrailerLisää arvosteluja tästä tuotteesta (41)Avaa tuotteen verkkosivustoValue for money for a basic trailer

Leisure HomeLisää arvosteluja tästä tuotteesta (141)Avaa tuotteen verkkosivustoHas gone up to much this year

MotorhomeLisää arvosteluja tästä tuotteesta (84)Avaa tuotteen verkkosivustoEXCELLENT BUT TO BE HONEST THESE SURVEYS IRRITATE ME.

Leisure HomeLisää arvosteluja tästä tuotteesta (141)Avaa tuotteen verkkosivustofirst class efficient service...

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?