Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Serious Readers Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

MH

Mr Hollowood

Feefo Verified

GBR

4 months ago

Mitä Mr Hollowood sanoi Serious Readers:

5 star lamp

I received the light quicker than I expected.

Nikki

Serious Readers

4 months ago

Wow - Thank you a fabulous recommendation and very appreciated by the team here. We are delighted to hear how The Pro has helped with your reading clarity and comfort. Enjoy and thank you for sharing. Best wishes Nikki

Tuotearvostelut

Ostopäivä: 14/12/2025

0

MV

Mr V

Feefo Verified

GBR

4 months ago

Mitä Mr V sanoi Serious Readers:

Good reading light

Excellent

Nikki

Serious Readers

4 months ago

Thank you, a wonderful review for the Pro and very appreciated. Enjoy your light and thank you again for taking time to share your feedback with us, it means a lot to all here at Serious. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 08/12/2025

0

MD

Ms Dean

Feefo Verified

GBR

4 months ago

Mitä Ms Dean sanoi Serious Readers:

Great service, great quality

Great service; very helpful, friendly and personable staff who went out of their way to get the light delivered in time for my father’s birthday

Nikki

Serious Readers

4 months ago

Thank you a fabulous recommendation for both service and product quality for Serious and very appreciated by all. We were so pleased to be able to get your father's light to him for his 94th Birthday and wonderful to hear the difference it has made for him enabling him to enjoy his reading with renewed pleasure once again. Thank you again for sharing your purchase experience with us, it has been a joy to read. Wishing your Father many happy reading hours. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 06/01/2026

0

Luotettu asiakas

Feefo Verified

4 months ago

All good

Nikki

Serious Readers

4 months ago

Thank you for sharing your kind words with us it's very appreciated. It's good to hear how pleased you were with our service and how your new Essential is making reading so much easier for you. Enjoy your reading. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 03/01/2026

0

Luotettu asiakas

Feefo Verified

4 months ago

Good delivery experience

Easy to order and we'll packaged

Nikki

Serious Readers

4 months ago

Thank you - very pleased to hear how impressed you were with the efficiency of your service. I believe Helen has been assisting you with your bulb issues which are now resolved. Enjoy your light and thank you again for sharing your feedback with us. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 31/12/2025

0

JO

JonW

Feefo Verified

GBR

4 months ago

Mitä JonW sanoi Serious Readers:

Good website, easy free returns.

Delivered quickly, even during the 2025/2026 festive period when most suppliers have taken a break. Exactly as ordered. No need for telephone communication. Promise of free return if unsatisfied...

Lue lisää

Nikki

Serious Readers

4 months ago

Thank you for sharing your excellent recommendation with us. We are delighted to hear how prompt you found our service and how you are now enjoying all the excellent benefits of your HD Essential Table Light. Enjoy your reading and wonderful to hear the difference it has made for you. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 28/12/2025

0

RH

Richard H

Feefo Verified

GBR

4 months ago

Mitä Richard H sanoi Serious Readers:

Great product and properly packaged , on time delivery

Delivered as promised and wonderfully packaged

Nikki

Serious Readers

4 months ago

Thank you for your excellent feedback. It's good to hear how impressed you were with both service and product. Enjoy your light and thank you for taking time to share your feedback with us it is very appreciated. Best wishes Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 28/12/2025

0

MR

Mr Rhodes

Feefo Verified

GBR

5 months ago

Mitä Mr Rhodes sanoi Serious Readers:

Very satisfied after a courteous replacement; thank you!

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special...

Lue lisää

Tuotearvostelut

Alex

Serious Readers

5 months ago

Hello Mr Rhodes. Thanks for letting us know. You called us at 16:25 on Dec 29th and Helen called you back at 09.30 on 30th. I'm sorry there has been a problem with your light. I understand that Helen has surmised that your HD Essential light most likely has a faulty switch which is a very rare. The light was tested at despatch so it has probably taken a hit during transport. We will of course replace it as soon as possible and get the original back to tear it apart and see what might have been the cause. We will let you know the outcome of the investigation. Our apologies for this glitch, which is especially annoying at Christmas. Thanks for your patience. Alex (Pratt) Founder

MR

Mr Rhodes

4 months ago

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special and genuine care and also thorough attention to detail shown by Helen each time she contacted me, indicates a small business proud of its products and designs. I have now received a replacement light, which appears to work perfectly, looks elegant, and feels stable yet without a hint of bulkiness. Thank you!

Nikki

Serious Readers

4 months ago

Thank you for your kind words, good to hear Helen looked after you so well and you are now enjoying your HD Essential. Thank you for you patience it was very appreciated by our team here Best wishes, Nikki

Ostopäivä: 06/12/2025

0

MA

Mr Anderson

Feefo Verified

GBR

4 months ago

Mitä Mr Anderson sanoi Serious Readers:

One is never enough

I am not well off and I spend money very carefully....that I have just purchased our 2nd Serious Reader floor light says it all.....

Nikki

Serious Readers

4 months ago

Your statement speaks for itself for quality, and is a fabulous recommendation for Serious - Thank you. Truly excellent feedback and has brought smiles all round from our team here.. Enjoy your Serious Collection. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 26/12/2025

0

MK

Mrs King

Feefo Verified

4 months ago

Mitä Mrs King sanoi Serious Readers:

Purchase and delivery

Fine but little iinformation about when to expect it (admittedly, after bad snow and ice.)

Nikki

Serious Readers

4 months ago

Thank you for sharing your excellent feedback with us, we are delighted to hear that you are so impressed with our lights that you have ordered another. I'm sorry to hear that you felt the delivery communication was a little lacking but thank you for your understanding re negative impact of the weather conditions. Enjoy your lights and thank you for choosing us again for your light purchases. Best wishes, Nikki Customer Champion

Tuotearvostelut

Ostopäivä: 19/12/2025

0

Serious Readers arvostelut

HD Pro Floor LightLisää arvosteluja tästä tuotteesta (3,988)Avaa tuotteen verkkosivustoI was struggling to read until I got this light. It has really helped me. I would highly recommend it although it is expensive!

HD Pro Floor LightLisää arvosteluja tästä tuotteesta (3,988)Avaa tuotteen verkkosivustoExcellent light for serious readers. A big improvement on most standard lights.

HD Essential Floor LightLisää arvosteluja tästä tuotteesta (2,342)Avaa tuotteen verkkosivustoGreat product, makes reading so much easier

HD Essential Floor LightLisää arvosteluja tästä tuotteesta (2,342)Avaa tuotteen verkkosivustoVery sturdy, bright and adjustable floor light for reading - in my case. Fully assembled and wonderfully packaged with perfect unpacking and use instructions. Built in Britain important to me.

HD Essential Floor LightLisää arvosteluja tästä tuotteesta (2,342)Avaa tuotteen verkkosivustoAll I can say is I am not wealthy and am very careful how I spend my money.....just bought our second Serious Reader light......nuff said...

HD Essential Floor LightLisää arvosteluja tästä tuotteesta (2,342)Avaa tuotteen verkkosivustoWe already had one floor light and had no hesitation in buyiing anoother.

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?