Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Secure Trust Bank arvostelut

Näytetään kaikki 6,381 arvostelua

Luotettu asiakas

Feefo Verified

9 months ago

Positive service experience on my two year fixed savings

All very good interest paid on time and accurate. I did not renew as I went for a three year fixed with improved interest rate.

Luotettu asiakas

Feefo Verified

9 months ago

Patience is rewarding

Very. very patient and helpful with a "just out of hospital" patient who must have tried their patience almost to its limits. I'll do better next time, so that they don't need to. My hard earned...

Lue lisää

Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear one of our agents was able to help you with your query! Thank you for your review, we appreciate your feedback! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

9 months ago

Secure Trust Easy to Access

Straightforward and easy

Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear you have had no trouble accessing your savings account! Thank you for your review, We appreciate the feedback! Kind regards, Sophie

Angela Waring

Feefo Verified

GBR

9 months ago

Mitä Angela Waring sanoi Secure Trust Bank:

Good service fairly good interest rate

Overall pretty good

Louise

Secure Trust Bank

9 months ago

Hello Angela, Thank you for your feedback! We’re pleased to hear you received good service and that you’re happy with the interest rate. If there’s anything more we can do to support you, please let us know — we’re always here to help. Kind regards, Louise

Luotettu asiakas

Feefo Verified

9 months ago

My STB experience positive

Good interest rates, usual protection, easy to use website, reminded about maturing account, reasonable options on maturity

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for sharing your positive STB experience! We’re delighted to hear you appreciated our competitive interest rates and straightforward website. It’s great to know that our maturity options worked well for you too. If there’s ever anything more we can do to support you, please feel free to let us know! Kind regards, Louise

Luotettu asiakas

Feefo Verified

9 months ago

GOOD WEB EASY TO USE

Louise

Secure Trust Bank

9 months ago

Hello Thank you for your review! We're really glad to hear you found our website easy to use. Kind regards, Louise

Luotettu asiakas

Feefo Verified

9 months ago

Helpful, friendly advice.

I struggled to withdraw from my account so phoned up and received straightforward advice and was able to complete the transaction. Helpful and friendly advice.

Sophie

Secure Trust Bank

9 months ago

Hi, We are please to hear we where able to provide efficient and helpful service for you! Thank you for your review, kind regards, Sophie

Luotettu asiakas

Feefo Verified

9 months ago

Fine

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 Star review! Kind regards, Louise

Feefo Verified

GBR

9 months ago

Mitä GW sanoi Secure Trust Bank:

Thorough and Fair

Extremely thorough with security. There was an issue on the the maturity of a fixed term bond. The interest had been incorrectly re invested. After a thorough phone call the matter was corrected and...

Lue lisää

Louise

Secure Trust Bank

9 months ago

Hello Glenn, Thank you for your feedback!We’re glad to hear that our security measures met your expectations and that the issue with your fixed term bond was resolved promptly. We appreciate your patience during the process and are pleased we could ensure your funds were directed correctly. Kind regards, Louise

Luotettu asiakas

Feefo Verified

9 months ago