Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Secure Trust Bank arvostelut

Näytetään kaikki 6,381 arvostelua

Alwyn Thomas

Feefo Verified

GBR

10 months ago

Mitä Alwyn Thomas sanoi Secure Trust Bank:

Overall all good

Slow start to my ISA transfer request from another provider- transfer request made on 12th November but no feedback until I a requested update on 14th December. Progress from then was immediate and...

Lue lisää

Sophie

Secure Trust Bank

10 months ago

HI Alwyn, We are pleased to hear you are satisfied with the service we have provided, Thank you for your review, We appreciate it! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Good experience

Straightforward and clear. Options were well explained in advance with competitive savings interest rates.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear this, Thank you for your review! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Excellent- account update

Excellent service, called to let me know my account needed updating to better interest rate. Member of staff was very helpful and got me set up online again as I couldn’t access. Definitely recommend...

Lue lisää

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have received excellent customer service from us. Thank you for your review, We appreciate it! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Brilliant service

Brilliant you can actually speak to someone if you have any issues. Very helpful on the phone as I was locked out of my account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for your review, We appreciate it!# Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Unimpressed

I am an old customer and had a nightmare day trying to set up an account It seems that if you are an old customer the system cannot cope. I had to call numerous times to sort everything out and even...

Lue lisää

Sophie

Secure Trust Bank

10 months ago

Hi, We are sorry to hear you didn't have the best experience setting up your account with us. We appreciate your feedback. Kind regards, Sophie

Lesley Morgan

Feefo Verified

GBR

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Lesley, Thank you for your 4 Star review! Kind regards, Sophie

Sandra Hardy

Feefo Verified

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Sandra, Thank you for your 5 star review, We appreciate it! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Very Helpful

Very helpful customer service, very patient with me and helped me through stage by stage- shame not everyone is like that with elderly people.. many thanks

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear we have met your needs with our customer service! Thank you for your review, We appreciate it! Kind regards, Sophie

Luotettu asiakas

Feefo Verified

10 months ago

Telephone help.

I telephoned and was given step by step help to transfer money to a new account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear are satisfied with the service you have received, Thank you for your review, We appreciate it! Kind regards, Sophie

Jonathan Smith

Feefo Verified

GBR

10 months ago

Mitä Jonathan Smith sanoi Secure Trust Bank:

Good Service

Easy to contact and great rates

Sophie

Secure Trust Bank

10 months ago

Hi Jonathan, We are pleased to hear this! Thank you for your review Kind regards, Sophie

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta